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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.6
1,511 Reviews
Call Dealership (213) 748-8951
View Awards

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

June 06, 2022

Vehicle purchase went very smoothly. Tim Duchene was extremely helpful and went the extra mile! More

by jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duchene *****
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Jun 06, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Jamie, thank you for the great evaluation of your experience over at Mercedes-Benz of Los Angeles. We are pleased to welcome you into the Mercedes-Benz Family, congrats on your purchase. If you have any questions comments or concerns feel free to give us a call back at 213-927-7769. Thank you!

June 05, 2022

Nice environment, friendly service, quality work And the best my advisor, thanks Andrea for being so nice More

by henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea , she is a 5 start, Ivan Velasco
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Jun 17, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you so much for your feedback. Any questions please feel free to contact us at 213-927-7769. Thank you

Jun 18, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you so much for your feedback. Any questions please feel free to contact us at 213-927-7769. Thank you

June 02, 2022

very helpful and very fast service. craig was great too deal with and the transaction was smooth More

by scalogerakis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Settles
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Los Angeles responded

We are delighted to see that you had a warm encounter with our team. We very much appreciate your typing up this nice rating for Mercedes-Benz of Los Angeles online on DealerRater. Thank you for doing business with us.

Jun 17, 2022 -

Mercedes-Benz of Los Angeles responded

We are delighted to see that you had a warm encounter with our team. We very much appreciate your typing up this nice rating for Mercedes-Benz of Los Angeles online on DealerRater. Thank you for doing business with us.

Jun 18, 2022 -

Mercedes-Benz of Los Angeles responded

We are delighted to see that you had a warm encounter with our team. We very much appreciate your typing up this nice rating for Mercedes-Benz of Los Angeles online on DealerRater. Thank you for doing business with us.

May 25, 2022

Erik was friendly and explained the process efficiently. My car was well serviced and washed in a timely manner More

by wallsts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dorsey
Report | Print
May 26, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Wallsts, thank you for your kind words. I will be sure to let Erik know how appreciated his thorough work ethic is. We look forward to working with you sometime soon, feel free to give us a call back at 213-927-7769 if you have any questions concerns or comments.

May 20, 2022

Good service clean helpful ride to and from dealership service manager Eric was very good and knowledgeable More

by 88barryhunts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dorsey, Barry Murphy
Report | Print
May 24, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Barry, thank you for your kind words! I will be sure to pass them along to Eric, thank you for your time, feel free to give us a call at 213-927-7769 for any questions or comments you may have.

May 19, 2022

Excellent service. Varoujian was the best and easy to work with. He took care of everything I needed and answered all my questions. More

by Armand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Varoujian Narghizian
Report | Print
May 19, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Armand! Thank you for your wonderful 5 star evaluation, I will make sure to let Varoujian know how much his services were appreciated. We look forward to working with you again soon. Feel free to give us a call at 213-927-7769 if you have any questions comments or concerns.

May 18, 2022

Very satsfied. Ivan Velasquez extremely courteous and professional. Work was don in timely fashion as I waited for it. More

by Ckmkam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Report | Print
May 19, 2022 -

Mercedes-Benz of Los Angeles responded

Hi! It is such a pleasure to hear that we have surpassed expectations, and have a satisfied customer such as yourself. I will be sure to let Ivan know how appreciated his professional, kind and efficient work is. Thank you for your time, we look forward to working with you again. Feel free to give us a call back at 213-927-7769.

May 14, 2022

It was a great experience. Fast, efficient, helpful, accessible. Everything that’s needed to make it a top-tier experience. More

by soila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cohen
Report | Print
May 16, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Soila, your wonderful 5 star review and kind words are greatly appreciated. I'd like to thank you for taking the time to let us know how wonderfully your time with us was spent. We look forward to working with you once again, if you have any questions concerns or comments feel free to give us a call back at 213-927-7769.

May 08, 2022

GREAT service. Really cared about making sure i was taken care of. Thanks to frank! More

by Joshuaperez1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
May 16, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Joshua, thank you for taking the time to let us know how well taken care of you have been! Frank is an amazing part of the service team, I will be sure to let him know how happy you are with your service. If you have any questions concerns or comments feel free to give us a call back at 213-927-7769.

May 06, 2022

I have enjoyed working with Mr. George Bik for the last five years. He is very professional, a man of word, and very caring about his customer. He will go to any length to ensure th More

by PBG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. George Bik, Sales Manager - 5 star , Craig Settles
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May 26, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, thank you so much for your wonderful 5 star evaluation. Our sales manager George Bik is such a delight to work with, I am pleased to see he was able to share this work ethic with you and completed your purchase. Congratulations on your new vehicle, and we look forward to working with you once again! If you have any questions comments or concerns feel free to contact us at 213-927-7769.

May 27, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, thank you so much for your wonderful 5 star evaluation. Our sales manager George Bik is such a delight to work with, I am pleased to see he was able to share this work ethic with you and completed your purchase. Congratulations on your new vehicle, and we look forward to working with you once again! If you have any questions comments or concerns feel free to contact us at 213-927-7769.

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