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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.7
1,562 Reviews
Call Dealership (213) 748-8951
View Awards

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,562 reviews

April 24, 2026

Frank Phillips is always super helpful. He actually makes in nice to go in for service. More

by sarahbstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
Apr 27, 2026 -

Mercedes-Benz of Los Angeles responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

March 30, 2026

Great and fast service Service Advisor David Cohen doing great job as always recommend to everyone one who has MBZ More

by Zackpakdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cohen
Report | Print
Mar 30, 2026 -

Mercedes-Benz of Los Angeles responded

Hi Zack, thank you for your feedback! We're thrilled to hear that David provided quick support, and we hope to see you again at Mercedes-Benz of Los Angeles. Safe travels!

March 24, 2026

I’ve always had an exceptionally positive experience dealing with this dealership. Sales, service, staff, ambience have never disappointed me. More

by miltonmorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Endo, Jaz Ji, David Khachatryan, Juan Kim, Barry Murphy, Tim Muzyka, Frank Phillips, Craig Settles
Report | Print
Mar 25, 2026 -

Mercedes-Benz of Los Angeles responded

Thank you for sharing your positive feedback of our sales and service teams at Mercedes-Benz of Los Angeles. We look forward to sharing your kind words with them. We hope to work with you again in the future, Milton!

March 19, 2026

Thank you for your good service especially Ivan who is patient with costumer and very knowledgeable of what he do. More

by jesusaocab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Brown
Report | Print
Mar 19, 2026 -

Mercedes-Benz of Los Angeles responded

Thank you for the feedback about Ivan! It's wonderful to know you're in good hands with him. We look forward to serving you again at Mercedes-Benz of Los Angeles!

February 23, 2026

Amazing experience. Loved the attention. Evelyn your the best person to treat with in situations like mine . Thank you so much More

by damariscatinac12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn , Luna
Report | Print
Feb 23, 2026 -

Mercedes-Benz of Los Angeles responded

We're delighted to hear that Evelyn provided such excellent care. Thank you for choosing Mercedes-Benz of Los Angeles!

February 14, 2026

The service person I see was Ivan Velasco was nice. I am confident with the service department. More

by James
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Report | Print
Feb 16, 2026 -

Mercedes-Benz of Los Angeles responded

Hi James, We're pleased to have earned your confidence at Mercedes-Benz of Los Angeles. We'll be sure to pass along the kudos to Ivan for top-tier service. See you next time!

February 11, 2026

Kudos to my service advisor, Juan Kim, for always going above and beyond. Knowledgeable and kind as always. If it wasn't for Juan, my car would've been as good and smooth as brand new. Thanks Juan! More

by antoniobngs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
Report | Print
Feb 12, 2026 -

Mercedes-Benz of Los Angeles responded

We are very pleased Juan always takes such good care of you and your car, Antonio! Thank you for choosing Juan and the team at Mercedes-Benz of Los Angeles!

January 03, 2026

The service person I see is Jerry. It’s because of Jerry that I keep getting a Mercedes. But I also do like the dealership and I can’t wait for the remodel to finish. More

by gogoletsgotats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Report | Print
Jan 05, 2026 -

Mercedes-Benz of Los Angeles responded

Thank you for being a loyal customer and for sharing your fantastic feedback about Jerry and our dealership. We look forward to seeing you again, here at Mercedes-Benz of Los Angeles!

December 16, 2025

Frank is the best , he keeps me coming back for all the services. Period. Thanks Frank! More

by TOT2TEENMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
Dec 16, 2025 -

Mercedes-Benz of Los Angeles responded

Thank you for sharing your happiness with Frank and the team! We love knowing you're well taken care of at Mercedes-Benz of Los Angeles. Please come visit us again!

December 06, 2025

Stellar service since my purchase in 2019! Communication & prices/cost is always transparent as well. More

by holguin_franky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Knapp
Report | Print
Dec 08, 2025 -

Mercedes-Benz of Los Angeles responded

We're delighted to hear your ongoing satisfaction since 2019! Thank you for trusting Mercedes-Benz of Los Angeles with your business. See you next time!

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