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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

March 17, 2022

All work completed in a timely manner and communication was great. Uber ride was provided for me to return to work also, nice touch. More

by ibrox1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick
Mar 28, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, I'd like to thank you on behalf of our service department for such a great 5 star review. It brings me great joy to hear that you were able to take advantage of our complimentary Uber rides at no cost to you. If you have any questions or concerns feel free to give us a call back at 213-927-7769. We look forward to working with you again!

March 12, 2022

Great service experience timing was good everyone was helpful and polite miss the popcorn and vending machine tho .😂 More

by Scott.cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Mar 14, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Scott, thank you for the wonderful evaluation. It makes me happy to hear we able to provide such great service in a timely manner for you! At the moment our vending machine and popcorn machine are non operable to minimize the spread of germs within our guest area. As delicious as our amenities are, the safety of our guest is a priority. Thank you once again for your time, we look forward to working with you once again! If you have any questions or concerns feel free to give us a call back at 213-927-7769.

March 11, 2022

Wil Silva and Frank Phillips are consummate professionals and I would only do business with these two. More

by frddsoms@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Silva, Frank Phillips
Mar 12, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, thank you very much for your kind 5 star review! We greatly appreciate your feed back, I am pleased that Frank and Wil were able to provide such excellent and professional service. I will be sure to let them know. If you have any other feedback feel free to give us a call back at 213-927-7769.

March 09, 2022

I’m always treated well. Great service the only thing will be getting the coffee are back. More

by Doug S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Mar 11, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Doug, I am over joyed to hear that you have such positive feedback! Our snack and coffee bar has been temporarily suspended due to the pandemic until further notice. If you have any further questions or concerns feel free to give us a call back at 213-927-7769.

March 04, 2022

Tim was very fast and print to acomódate the purchasing of my ne Sprinter. I will highly recomend. More

by salvadorfuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim C
Mar 08, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Salvador, thank you for your positive feedback on your experience with Tim in our sales department. I am overjoyed to hear that we were able to find the perfect commercial vehicle for you! Congratulations on your purchase, we look forward to working with you again. Feel free to give us a call back at 213-927-7769 if you have any other questions or concerns.

March 04, 2022

Varouj is simply the beset. He is extremely professional, knowledgeable, nice and overly accommodating to his clients. I have utilized his services for years now even at a pri More

by robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Varoujan Narghizian
Mar 08, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Robert, I'd like to thank you for taking the time to leave us such an amazing 5 star evaluation about your purchasing experience with Varouj! I will be sure to let him know that his hard work and commitment to customer satisfaction has not gone unnoticed, we appreciate your business, and look forward to working with you again soon! If you have any questions or concerns feel free to give us a call back at 213-927-7769.

March 04, 2022

Car sales can always be a bit hit or miss. However, at MB of LA, my original inquiry to a Sales manager was re-directed to my sales rep. (Diego) and he knocked it out of the park. The realit More

by carlosd.martinez
Recommend Dealer
Yes
Employees Worked With
Diego Ruano
Mar 08, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Carlos, thank you for taking the time to leave us such an honest review regarding your experience with Diego and our sales department over at Mercedes-Benz of Los Angeles. I am elated to hear that we were not only able to provide you with such a great deal, but that we have found the perfect vehicle for yourself, your wife and furry friend! We look forward to working with you again, if you have any questions or concerns feel free to give us a call back at 2132-927-7769.

March 03, 2022

Very friendly and helpful regarding all concerns. Auto was returned clean and the time promised. More

by mmwm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovania Ruiz
Mar 07, 2022 -

Mercedes-Benz of Los Angeles responded

Hello! Thank you for providing us with such a great 5 star review, I am pleased to hear that we were able to provide a helping hand in all of your concerns on the vehicle as well a prompt execution. If you have any other questions and concerns feel free to give us a call back at 213-927-7769. We look forward to working with you again.

March 01, 2022

David Cohen was incredibly efficient, responsive, and helpful throughout the entire process. A shout-out to Ernie who was also helpful in making the whole experience seamless. Thank you so much!! More

by sohale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cohen
Mar 01, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Sohale, thank you for taking the time to let us know how well your experience with our service department at Mercedes-Benz of Los Angeles has gone. I will be sure to let both David and Ernie know how special they made the visit for you. If you have any questions or concerns feel free to give us a call back at 213-927-7769.

March 01, 2022

Impressive team of car care professionals! Unparalleled in service, action and delivery. Friendly caring knowledgeable people on the front line. Also VERY impressed with the number of women More

by Annetteroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica campos and
Mar 07, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Annetteroe, thank you for the feed back regarding your experience with Mercedes-Benz of Los Angeles. I am happy to hear that we have earned your business with our knowledgeable and diverse team, we look forward to working with you again! If you have any questions or concerns feel free to give us a call back at 213-927-7769.

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