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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.6
1,511 Reviews
Call Dealership (213) 748-8951
View Awards

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

February 05, 2022

My service guy is Barry Murphy who attended all my car service needs for 19 years. Every visit to service my car is always a personalized attention given to me. Thank you. More

by hector.rapirap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
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Feb 05, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Hector, thank you for the amazing feedback. We are so pleased and proud to have such loyal clients such as yourself. I will be sure to let Barry know how well he has been to you during your servicing of the vehicle for 19 years. If you have any questions or concerns feel free to give us a call at 213-927-7769.

February 03, 2022

went in at 6pm knowing what car I specifically wanted and left at 9pm with the car I I had been searching for. Raj Sood was very help no pressure made me feel welcomed and steered me to the right car. More

by Rugalde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oladehinde Amosun, Rajesh Sood
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Feb 05, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, thank you for your amazing feedback, I am so pleased to hear that Raj was able to assist you in a swift timely manner. Congratulations on your purchase, we look forward to working with you again! If you have any questions or concerns feel free to give us a call back at 213-927-7769.

February 02, 2022

Eric Dorsey is the consummate professional and distinguishes himself by the high quality performance he consisyently gives as a service representative/advisor. More

by mdmajd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dorsey
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Feb 08, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, thank you for your wonderful 5 star review! Eric is an amazing part of our service department and we are so pleased he was able to provide you with consistent, and wonderful service. If you have any questions or concerns feel free to give us a call at 213-927-7769.

January 29, 2022

Jessica was very helpful and everything looked very clean I was greeted at the door by friendly staff More

by salgadoa887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Campos, Ivan Velasco
Report | Print
Feb 01, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the wonderful 5 star evaluation. I am pleased to see our staff was as friendly and efficient as can be, I will be sure to let Jessica know how helpful she has been to you during your visit. If you have any questions or concerns feel free to give us a call back at 213-927-7769.

January 26, 2022

Excellent service, attention to detail and great pricing on service. The best Mercedes service in Los Angeles. I will purchase our next work Van here as well. More

by setv84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dorsey
Report | Print
Feb 01, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you so much for those kind words! We pride ourselves in providing the best customer service possible, I am so pleased we were able to earn your business. We look forward to working with you again. Feel free to give us a call back at 213-927-7769 if you have any questions or concerns.

January 25, 2022

Very courteous and down to earth treatment of us when we were dealing with the prize situation of the car. Offering a drinks when we were waiting to further assistance in final decision of buying the car, M More

by maricarcrawley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You know the guy who help us. His desk is located at the very first office in front. Forgot his name. My husband knows his name but he is not here at the moment.
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Jan 28, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Maria, I would like to thank you for taking the time to leave us a 5 star review. We greatly appreciate it, and we are thrilled to hear you had such a great experience with our sales department as we strive for nothing but the best for our customers. Congratulations on your purchase! If you have any questions or concerns feel free to give us a call back at 213-927-7769.

January 25, 2022

Amazing service! Michael was very courteous and great customer service. I would highly recommend this dealership for service. I got Service A and it was done in ~2 hours, super fast! More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Santamaria
Report | Print
Feb 01, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Diana, thank you for taking the time to let us know how well your maintenance visit went. I am so happy to hear that Michael was able to get you in and out of the service department in such a timely manner while providing such wonderful service. We look forward to working with you again! Feel free to give us a call at 213-927-7769 if you have any questions or concerns.

January 20, 2022

The explanation of what each step of service that need to be done. The professionalism and attentiveness of Jirayer Dilanchiyan. More

by Curry, Frankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Report | Print
Jan 21, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, thank you very much for the wonderful evaluation! We are so happy to hear that Jirayer was able to explain the process to you, and made your visit with us as smooth as can be. I will be sure to let him know how well your experience with our service department went. If you have any other questions or concerns feel free to give us a call back at 213-927-7769.

January 09, 2022

Excellent services all around. Would recommend to anyone . Service representatives Frank is number one For sure. More

by Ladyjai
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
Jan 10, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, thank you for your kind 5 star review! I will be sure to let Frank know how well of a job he is doing. If you have any questions or concerns feel free to contact us at 213-927-7769, thank you.

January 09, 2022

WOW Amazing service and dedication from Juan and Alex... these peoples, souls really care. Many Blessings to you and your team guys... we are impressed. More

by soniaete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang Byon, Juan Kim
Report | Print
Jan 10, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Soniaete, thank you for the 5 star review. I am so pleased to hear Juan and Alex were able to provide you with such wonderful service, if you have any other questions or concerns feel free to give us a call at 213-927-7769.

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