Back

Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

Directions

By Type

Showing 1,511 reviews

June 25, 2021

Barry is the best. Attentive, knowledgeable and professional. Great experience each time working with him. More

by dwillis601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
Jun 28, 2021 -

Mercedes-Benz of Los Angeles responded

Hello and thank you for your kind words. Barry is one of many great and knowledgeable members in our team here at Mercedes-Benz of Los Angeles. If you have any questions or concerns do not hesitate to call. Have a great day!

June 22, 2021

Excellent Service from Juan Kim. I went in with an ECO mode problem and within a day the technicians could fine what went wrong and fix the issue I had. The car was washed before giving it back to me. Tha More

by ittichot
Recommend Dealer
Yes
Employees Worked With
Juan Kim
Jun 24, 2021 -

Mercedes-Benz of Los Angeles responded

That is so amazing to hear, Ittichot! Thank you so much for taking the time to share your feedback with our team at Mercedes-Benz of Los Angeles. It's great to know that we continue to provide our customers with everything they need. Have a great day!

June 18, 2021

Hello I had a very pleasant time up at Mercedes Benz of Los Angeles, All the representatives and sales people, And financial advisors were so very kind and professional. I would tell family and friends to More

by Irmasmith10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Silva-Assistant General Manager, Eduardo Carcamo- Product Specialist , Octavio Inofuentes, Craig Settles
Jun 21, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you for your five-star review. Our team at Mercedes-Benz of Los Angeles always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

June 18, 2021

The staff service was great, always keep me update about my car service. I love it. Great experience when i got to the service always. More

by rosy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Jun 24, 2021 -

Mercedes-Benz of Los Angeles responded

Hey Rosy, We are glad to hear you had a great experience here at Mercedes-Benz of Los Angeles. If you have any questions or concerns do not hesitate to call. Have a great day!

June 17, 2021

Mercedes-Benz of Los Ángeles offered me a great deal on a 2021 C 300 and their customer service was exceptional! I’ve recommended this dealership to a few family members and friends. My sales associate, Raf More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmin Cortez, Rafael Gonzalez, Craig Settles
Jun 21, 2021 -

Mercedes-Benz of Los Angeles responded

That is so amazing to hear, Three! Thank you so much for taking the time to share your feedback with our team at Mercedes-Benz of Los Angeles. It's great to know that we continue to provide our customers with everything they need. Have a great day!

June 16, 2021

Excellent service! Marcos was very helpful and nice. I will definitely recommend him to my friends and family. Marcos made it a great experience for me and my husband. More

by claudialorenagonzalez
Recommend Dealer
Yes
Employees Worked With
Marcos Alexander Lopez - Excellent service!!!
Jun 17, 2021 -

Mercedes-Benz of Los Angeles responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mercedes-Benz of Los Angeles.

June 14, 2021

I called for an appointment with Frank Phillips, the date and time set. When I got to the service dept. an attendant took my information. I waited in the comfortable lounge and waited for my car. Great More

by reoros66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Jun 17, 2021 -

Mercedes-Benz of Los Angeles responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Mercedes-Benz of Los Angeles.

June 12, 2021

I want to thank the service person Juan who was very polite and accessible all the time. And his knowledge about his job was amazing More

by fernando.avina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Kim
Jun 12, 2021 -

Mercedes-Benz of Los Angeles responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mercedes-Benz of Los Angeles.

June 08, 2021

Great experience all the way around. I was fortunate to have Diego as my sales consultant. He was patient, forthright, honest and knew the Mercedes Benz product extremely well. Diego took the time to sit w More

by paul.egbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ruano EXCELLENT!! 5 stars at least!
Jun 09, 2021 -

Mercedes-Benz of Los Angeles responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mercedes-Benz of Los Angeles and what we offer.

June 02, 2021

Ar and the rest of the sales staff were attentive and they had great follow-up when I had any questions or concerns. I did not feel any pressure from them More

by eldowhisto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur M
Jun 02, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you, we appreciate your kind review of Mercedes-Benz of Los Angeles and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

...
32
...