Mercedes-Benz of Los Angeles

I BEING BUYING VEHICLES FROM OMAR AFIFI FOR THE LAST 5 YEARS AND ALWAYS A GREAT EXPERIENCE, MR. AFIFI HAS A LOT OF KNOWLEDGE, PATIENCE, KINDNESS, ME AND MY FAMILY ARE PART OF THE MERCEDES BENZ FAMILY BECA YEARS AND ALWAYS A GREAT EXPERIENCE, MR. AFIFI HAS A LOT OF KNOWLEDGE, PATIENCE, KINDNESS, ME AND MY FAMILY ARE PART OF THE MERCEDES BENZ FAMILY BECAUSE OF ME AND BECAUSE OF HIM, WE FEEL PROTECTED AND WITH THE CONFIDENCE THAT WE GOT THE BEST DEALS, THANK YOU OMAR More

Grand service as usual from my Service Manager Frank Phillips!!! I only came due to recall and did not have to pay, so I didn’t feel that I needed to rate the price! Therefore I just indicate a 1, as pr Phillips!!! I only came due to recall and did not have to pay, so I didn’t feel that I needed to rate the price! Therefore I just indicate a 1, as price was really n/a for not applicable More

The place was busy but things went smoothly. There was nobody to really "check you in" but Mauricio was very professional. I think the waiting area needs a bit of facelift as it is still stuck in the 90s nobody to really "check you in" but Mauricio was very professional. I think the waiting area needs a bit of facelift as it is still stuck in the 90s but other than that everything was great. More

I have purchased and leased cars from Varouj Narghizian for a while now. I went to him to buy my new car. Always a great experience. for a while now. I went to him to buy my new car. Always a great experience. More

Always mindful of my time, explains services to be done and explains recommended services to be done. Always offers a ride makes wait period cool and explains recommended services to be done. Always offers a ride makes wait period cool More

The service rep Frank Phillips was great as usual! He’s always very professional and honest I really respect his opinion regarding the services rendered and any future services needed! always very professional and honest I really respect his opinion regarding the services rendered and any future services needed! More

I have leased several vehicles thru MBLA and continue to return as a customer . Sungsoo Iven Park did a great job putting a lease together on a G63 and communicating thru the process especially with all the return as a customer . Sungsoo Iven Park did a great job putting a lease together on a G63 and communicating thru the process especially with all the delays at the port etc.Everyone was extremely professional and efficient from sales thru Ola Amosun in finance.Bottom line outstanding CUSTOMER SERVICE which is sorely missed with many companies today. Mark Davis. More

Very good service employees are friendly and proffesional the environment is clean and wearing mask. In the waiting area they should have free coffee and bottle water. the environment is clean and wearing mask. In the waiting area they should have free coffee and bottle water. More

Overall a great experience bringing in my vehicle Tino was courteous and professional. A great operation and I’ll definitely be back when I have another issue. Thanks, again. was courteous and professional. A great operation and I’ll definitely be back when I have another issue. Thanks, again. More

Warm greeting, listened to my concerns, explained process and time involved in advance. Ensured the recall notice was investigated. Thanked me for my patiences as it was a very busy day at the service center and time involved in advance. Ensured the recall notice was investigated. Thanked me for my patiences as it was a very busy day at the service center. More