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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

April 16, 2021

Dealt with Diego. Excellent person. Vey smart and observant. Knows the car well and does what he agrees to. I would definitely use him again or refer a person to him. Please add his name to be More

by Robert Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Ruano
Apr 19, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you for your five-star review, Robert. Our team at Mercedes-Benz of Los Angeles always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

April 16, 2021

Frank was very helpful, addressed problems quickly and was very personable.He also took the time to explain how to correct certain settings that I was having difficulty changing. Excellent service. More

by tony_franklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Apr 19, 2021 -

Mercedes-Benz of Los Angeles responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Mercedes-Benz of Los Angeles.

April 16, 2021

Professional and friendly presence by Ivan V.; service was executed in a timely matter and communication was immediate. Check out process was flawless. great experience as always. More

by Riccardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Apr 19, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you, Riccardo. We appreciate your kind review of Mercedes-Benz of Los Angeles and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

April 14, 2021

Great experience.....was kept updated on service progress......was in and out in no time....would definitely recommend dealership to others for service to their vehicle..... More

by Jazzcolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Apr 15, 2021 -

Mercedes-Benz of Los Angeles responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mercedes-Benz of Los Angeles and what we offer.

April 14, 2021

Fantastic!! Fantastic..............Superb.........Juan Fantastic!! Fantastic.............. Superb......... Juan Kim has always been very kind to me and my needs with my car. Thank you. Thank you, Thank More

by modelt415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Kim
Apr 15, 2021 -

Mercedes-Benz of Los Angeles responded

Thanks for the wonderful review of Mercedes-Benz of Los Angeles. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

April 13, 2021

As always, we received excellent service on our Mercedes-Benz E550. Our Service Advisor, Barry Murphy, is the best. All of the service support staff were friendly and helpful. More

by Kim_Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
Apr 14, 2021 -

Mercedes-Benz of Los Angeles responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Mercedes-Benz of Los Angeles.

Apr 14, 2021 -

Kim_Doug responded

You're welcome! I've been coming to Mercedes-Benz of Los Angeles for many years; and I will continue to do so, because you are the best!

April 10, 2021

The people who work there are so nice and helpful thank you for your customer service is a busy place but it is a great place thank you again More

by Ana Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna , Timothy Endo
Apr 14, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you for your five-star review, Ana. Our team at Mercedes-Benz of Los Angeles always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

April 09, 2021

Good experience for me, very professional, and answer answered, explained and demonstrated how to use some of my concerns regarding my car. Thank you David Khachatry and Raymond Oroso and Down Town Me More

by Jonw7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Orosa , David Khachatryan
Apr 14, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you, Jon. We appreciate your kind review of Mercedes-Benz of Los Angeles and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

April 08, 2021

It is easy to get help. I have MB 400 CLS. I am happy with local dealership close to my home and office. People are friendly and help full. More

by minoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Apr 14, 2021 -

Mercedes-Benz of Los Angeles responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Mercedes-Benz of Los Angeles.

April 08, 2021

VAROUJ was amazing and very professional. He was knowledge and explained everything about the car. He delivered the car on time as promised.I would recommend he again. More

by aaguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Varouj Narghizian
Apr 14, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you for your five-star review. Our team at Mercedes-Benz of Los Angeles always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

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