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Mercedes-Benz of Los Angeles
Los Angeles, CA
1,511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,511 reviews
April 08, 2021
I have been a customer of DTLA Mercedes for about 15 years now and I always receive great service. Ayman Zahran is my contact for the last 14 years and he provides me the best customer service and ma years now and I always receive great service. Ayman Zahran is my contact for the last 14 years and he provides me the best customer service and makes transitioning to a new car hassle free. Craig Settles in financing makes the paperwork easy to complete. More
by robalaniz
Employees Worked With
Ayman Zahran, Craig Settles
April 03, 2021
Jerry is a great service adviser. Based on my many years dealing with him I trust his advice on my vehicle. He is the reason why I travel from Tarzana to downtown even though there are 2 other dealerships dealing with him I trust his advice on my vehicle. He is the reason why I travel from Tarzana to downtown even though there are 2 other dealerships closer to where I live. More
by TZ Rud
Employees Worked With
Jirayer Dilanchiyan
April 02, 2021
First time purchase with Mercedes Benz of Los Angeles. I wanted to thank Jaz and Stephanie for the exceptional customer care. They made the whole car buying experience easy and fun. Made some new friends a wanted to thank Jaz and Stephanie for the exceptional customer care. They made the whole car buying experience easy and fun. Made some new friends along the way too. Thanks again! More
by JasCam
Employees Worked With
Jaz Ji, Stephanie Santos, Jaz Ji
April 01, 2021
David provided excellent customer service. I will definitely come back for future servicing needs. All the warranty repairs were done correctly on the first visit and I really appreciate that. definitely come back for future servicing needs. All the warranty repairs were done correctly on the first visit and I really appreciate that. More
by JasCam
Employees Worked With
David Khachatryan
March 30, 2021
I have been using Mercedes-Benz of Los Angeles for service for over 20 years. Their service has always ben outstanding and I would highly recommend this dealership for service needs. My service advi service for over 20 years. Their service has always ben outstanding and I would highly recommend this dealership for service needs. My service advisor Barry Murphy is the best! Thoroughly professional and a master of the follow-up process; a real pleasure to do business with Barry. More
by tdsullivan
Employees Worked With
Barry Murphy
March 28, 2021
My thanks to Raymond Orosa and his colleagues at the Service Dept for providing much attention to detail in the replacement of my GLA windshield. Clean and a quality finish, Service Dept for providing much attention to detail in the replacement of my GLA windshield. Clean and a quality finish, More
by Hybrid Sativa
Employees Worked With
Raymond Orosa
March 26, 2021
As always Mr. Frank Phillips has exceeded my expectations. He is always extremely courteous and knowledgeable. As long as he remains a integral part of the Downtown Mercedes-Benz Family, I will expectations. He is always extremely courteous and knowledgeable. As long as he remains a integral part of the Downtown Mercedes-Benz Family, I will continue to spend my hard earned money getting my ML350 serviced there. More
by wayman48
Employees Worked With
Frank Phillips
