Mercedes-Benz of Los Angeles

I have been Alex Byon's customer over 10 years.He is I have been Alex Byon's customer over 10 years. He is very friendly and kind and knowledgable, best of all very responsible. I can totally trust him I have been Alex Byon's customer over 10 years. He is very friendly and kind and knowledgable, best of all very responsible. I can totally trust him. More

Mercedes staff is always friendly and easy to work with. Always a pleasure to come in and make sure our vehicle is road ready for our next adventure. Always a pleasure to come in and make sure our vehicle is road ready for our next adventure. More

Edward was amazing!!!!! Very helpful and responsive. He made sure I understood everything with paperwork and made sure I was comfortable. I will definitely refer Edward to family and friends. made sure I understood everything with paperwork and made sure I was comfortable. I will definitely refer Edward to family and friends. More

great experience with auxiliary battery replacement. Car got inspected comprehensively and washed cleanly. Very helpful and professional staff. Got a car report in the end with recommendations. A bit crowde got inspected comprehensively and washed cleanly. Very helpful and professional staff. Got a car report in the end with recommendations. A bit crowded in the morning. More

I love my Service Manager, Frank Phillips who takes the time to explain everything to me! He always makes the wait pleasant!This place is immaculate and everyone is very friendly! While waiting I used to e time to explain everything to me! He always makes the wait pleasant!This place is immaculate and everyone is very friendly! While waiting I used to enjoy the coffee and popcorn and hopefully that could be there again when the pandemic clears More

Tino was my service representative. He came out immediately upon my arrival and discussed my issue; processed my paperwork and set me up with a courtesy vehicle. Very smooth process. He also obtai immediately upon my arrival and discussed my issue; processed my paperwork and set me up with a courtesy vehicle. Very smooth process. He also obtained an answer to a separate question about my vehicle. Called me when it was ready and reviewed what work was done. All good!! More

Greg did an excellent job following my directions. In addition, Greg advised me of any updates and necessary repairs. Greg is a great addition to the DTLA crew. addition, Greg advised me of any updates and necessary repairs. Greg is a great addition to the DTLA crew. More

Worked with Greg Chang at another establishment and always great service and a friendly smile working with him. MBZ Greg is an asset for sure. always great service and a friendly smile working with him. MBZ Greg is an asset for sure. More

This car purchase was most pleasant and most professional car buying experience that my wife and I have ever experienced. Raymond, Gary are the best. car buying experience that my wife and I have ever experienced. Raymond, Gary are the best. More

I always get great service! Thank you for the excellent service, Ivan! Car looks and runs great and the issues were addressed. Thanks for everything! service, Ivan! Car looks and runs great and the issues were addressed. Thanks for everything! More