Mercedes-Benz of Los Angeles

Tino , my service person , is outstanding. He takes the time to explain the work that needs to be done & makes sure that it is done correctly all the time. He is a credit to your company & is the reason I time to explain the work that needs to be done & makes sure that it is done correctly all the time. He is a credit to your company & is the reason I drive for an hour from my home to the dealership service center even though there are dealerships closer to my home More

Frank Phillips always provides outstanding customer service! He ensure I understand the service being provided to vehicle and makes sure I am happy and I am! Thank you Frank, I look forward to seeing y service! He ensure I understand the service being provided to vehicle and makes sure I am happy and I am! Thank you Frank, I look forward to seeing you for my next service! More

I would highly recommend this place. I inquired over the internet and they were very responsive. Answered all my questions, got approved in a few minutes and picked up the car that night. Javier was excelle internet and they were very responsive. Answered all my questions, got approved in a few minutes and picked up the car that night. Javier was excellent and everyone there was super nice and not pushy at all. More

Didn’t get the first guys name (younger guy with diamond earrings) assisted me right when I pulled up Greg needs a raise tho quick and helpful very professional felt like I was home earrings) assisted me right when I pulled up Greg needs a raise tho quick and helpful very professional felt like I was home More

I would like to personally thank Alanna McDonald, who was my service advisor. Ms. Alanna McDonald was very professional and informative with the servicing of my car. I was very pleased with how she kept my service advisor. Ms. Alanna McDonald was very professional and informative with the servicing of my car. I was very pleased with how she kept me informed of everything that was being done with my car. Please extend my gratitude to Ms. McDonald. More

Very professional and helpful. Provided a ride back to my home while work was being done. Also brought me back to dealer when work was finished. home while work was being done. Also brought me back to dealer when work was finished. More

Thank you for providing seamless 10-star service. The service was efficient and fast. Frank is upbeat, friendly, and expert service advisor. The online payment process streamlines the pick-up after servi service was efficient and fast. Frank is upbeat, friendly, and expert service advisor. The online payment process streamlines the pick-up after service. More

The quality of the sales and service is always excellent that is why we have remained loyal customers for over 35 years. We have leased or purchased various Mercedes from DTLA over this time period and have that is why we have remained loyal customers for over 35 years. We have leased or purchased various Mercedes from DTLA over this time period and have recommended DTLA and William Lo to parties over the years. More

David is very professional in his work. He listens and attends to my Mercedes Benz problems . He immediately writes all concerns followed by phone call. attends to my Mercedes Benz problems . He immediately writes all concerns followed by phone call. More

When I had a check battery light right before a long drive to Texas, Junior and the whole intake team prioritized my car without an appointment and got me back on the road quickly. Thank you! drive to Texas, Junior and the whole intake team prioritized my car without an appointment and got me back on the road quickly. Thank you! More