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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

February 26, 2021

I've leased my last three cars from this dealership and have also had all of my service work done there. Their professionalism, expertise, communication skills, and genuine kindness and care are by far the More

by borisrip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you. We appreciate your kind review of Mercedes-Benz of Los Angeles and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

February 25, 2021

Great service by Jerry .. he made the process very simple and easy .. he made sure everything is taken care of .. can’t ask for any better to be honest More

by martin lara
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you so much for taking the time to share your feedback with our team at Mercedes-Benz of Los Angeles. It's great to know that we continue to provide our customers with everything they need. Have a great day!

February 19, 2021

Service representative assigned to my account was friendly and informative! My car was clean and serviced quickly! Thank you Mercedes-I love being part of this family. More

by shandraturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna McDonald
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you, Shandra. We appreciate your kind review of Mercedes-Benz of Los Angeles and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

February 19, 2021

Great service by tino .. he made the process very simple and easy .. he made sure everything is taken care of .. can’t ask for any better to be honest More

by Hamza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

That is so amazing to hear, Hamza! Thank you so much for taking the time to share your feedback with our team at Mercedes-Benz of Los Angeles. It's great to know that we continue to provide our customers with everything they need. Have a great day!

February 19, 2021

Juan is a real one! He dedicated his best efforts for his job when I visited to get service B. He was really kind, professional, and reliable as always! More

by arandiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Kim
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you so much for your review of Mercedes-Benz of Los Angeles! We truly appreciate the feedback and hope to hear from you again.

February 18, 2021

My family and I LOVE Jerry D. He cares so much about his customers and works very hard to accommodate our needs and provide great customer service. The Uber rides are very helpful and seem to be work bette More

by mlmz1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you for the lovely review. Jerry is part of our great team here at Mercedes-Benz of Los Angeles. We will make sure Jerry is aware for of the fantastic service he provided you with.

February 18, 2021

Excellent service couldn’t ask forMore...... really Excellent service couldn’t ask for More...... really looking forward to buying my next car here I love the lounge area thanks MBofDTLA coming back More

by Alacran323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Habib Amla, Tino Eyvazian
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

We take great pride in providing excellent service through out our dealership here at Mercedes-Benz of Los Angeles. If you have any question feel free to give us a call.

February 15, 2021

Juan Antonio Kim is a really helpful and attentive person and was caring and careful throughout all the service process. He will check that the work is done well and correctly. More

by Angelica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Kim, Kevin Kim
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

We have a great team here at Mercedes-Benz of Los Angeles, Amazing to hear our team member Juan provided you with excellent service. We look forward to taking care of your needs in the future. Until we see you, take care!

February 14, 2021

Jerry was the best! He was very friendly and treated me very well. I’m planning to get any services done here, this location only from now on. Thank you for all your hard work! More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

Great to hear our service here at Mercedes-Benz of Los Angeles was excellent. We will relay the message to Jerry and let him know the remarkable service he provided. Thank you and have a great day!

February 13, 2021

Very satisfied with the great customer service. I was Ubered home and back to the dealer when my service was complete. That sure saved me the hassle. More

by tlandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Mar 13, 2021 -

Mercedes-Benz of Los Angeles responded

Glad to hear your experience here at Mercedes-Benz of Los Angeles was great. Do not hesitate to give us a call if you have any questions.

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