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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.8
1,508 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,508 reviews

June 09, 2023

Every service was perfect and technician Juan Kim was kind and explained the process well. More

by julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
Jun 09, 2023 -

julia responded

Every service was perfect and technician Juan Kim was kind and explained the process well.

June 09, 2023

very welcoming and helpful outstanding work. I love the way they clean my vehicle as well. More

by roshellaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Jun 09, 2023 -

roshellaguilar responded

A wonderful and outstanding car dealership

Jun 09, 2023 -

roshellaguilar responded

Always Helpful and making me understand the maintenance that I’m getting done. Thank you.

June 07, 2023

Thanks to the skilled team at MB DTLA. It started with a great sales experience with Chris Chung and continued with Craig Settles (finance) and Sophie's (technology set up) expertise too More

by dmast7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Chung, Craig Settles
June 04, 2023

Juan Kim is always a pleasure to deal with, he’s the main reason I love coming to this dealership. More

by robsb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
June 03, 2023

It was such a pleasure to work with the general manager, Wil Silva & sales advisor, Ayman! Thank you for excellent & professional guidance. I love my new car 🙏 More

by Joanna Medawar Nachef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayman
June 03, 2023

Frank Phillips is professional, friendly, knowledgeable and makes his best effort to get me in and out in reasonably time. More important than any other compliment that I can make is that I trust his advi More

by William Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
June 01, 2023

My longtime rep Varouj Narghizian is the best! Over the years his exemplary service to me has been amazing. He’s an asset to Mercedes and valuable to me. More

by LeBarts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Varouj Narghizian
Jun 01, 2023 -

LeBarts responded

I have been a client of Mercedes since 2005 and Varouj Narghizian has been my representative all these years. He is extremely exemplary in his professionalism and knowledge. My experience with him over the years has been excellent. Never a misstep. He takes amazing care of his clients and is a terrific asset to your organization.

June 01, 2023

It is always, always, always a pleasure working with Ayman. He goes above and beyond making our experience so easy. We have gotten four vehicles from him now and every single time the experience has b More

by Crystle Moten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aymen Zahran
May 31, 2023

Great experience. Friendly staff, quick service completed and good customer service skills by all employees. Understood the needs for a working individual. More

by Rena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cohen
May 24, 2023

Great staff! Evelyn Luna was especially helpful in leading the service on my e350 wagon and e450 coupe. It's why I take my MB's to DTLA for service. She is great More

by tims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna
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