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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

January 27, 2021

The best dealership of automobiles by far. Great lounge, restroom, service, attention to detail! I am very happy with the service I receive when I go to Mercedes-Benz DTlA. Thank you!! More

by unilarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharleen
Mar 10, 2021 -

Mercedes-Benz of Los Angeles responded

Thank you for your kind words. We work hard to make your experience here at Mercedes-Benz of Los Angeles a great one. Hope to see you again.

January 27, 2021

Thank you for helping us find the car I wanted. I highly recommend this dealer (downtown LA) to my friends. Kevin Kim was very nice and kind. More

by inhye00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
Mar 10, 2021 -

Mercedes-Benz of Los Angeles responded

We are glad to hear Kevin Kim was able to help you find the car you wanted here at Mercedes-Benz of Los Angeles. If you have any other questions feel free to give us a call.

January 24, 2021

Excellent service, highly recommended. Kosta was amazing and very helpful. I had a very pleasant experience that was very easy and and would definitely do business again. More

by charger17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kosta
Jan 25, 2021 -

Mercedes-Benz of Los Angeles responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mercedes-Benz of Los Angeles.

January 23, 2021

Jerry is a great adviser and always on the run, keeps you informed. Dealer and waiting area is very clean. Dealer is going through construction so you need an appointment. More

by sal80th3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
Jan 23, 2021 -

Mercedes-Benz of Los Angeles responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Mercedes-Benz of Los Angeles.

January 22, 2021

Courteous team members for the entire visit. Service advisor listened to my concerns with my vehicle and all were addressed. Excellent customer service as always. More

by Sheree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
Jan 23, 2021 -

Mercedes-Benz of Los Angeles responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mercedes-Benz of Los Angeles.

January 21, 2021

Good Service Department. Service and car pick-up was a little slow, but I think it was because of covid-19. Overall I was happy with the work that was done on car and the condition it came back in. I'll More

by ronsan1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Brown
Jan 23, 2021 -

Mercedes-Benz of Los Angeles responded

We appreciate your kind feedback of Mercedes-Benz of Los Angeles and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

January 16, 2021

We had an excellent experience. The dealership is customer service oriented. We purchased a new GLS 450 with all the options that we wanted at an excellent price. Our salesperson was Raj Sood and Man More

by H.Pande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rajesh Sood
Jan 18, 2021 -

Mercedes-Benz of Los Angeles responded

We're thrilled to hear how much you enjoyed your experience with us. We appreciate the lovely feedback of Mercedes-Benz of Los Angeles. Thank you and have a great day!

January 11, 2021

They were timely, efficient and were very pleasant considering all that is going on in the world.. they still kept their sense of humor.. c More

by Vdennis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Jan 15, 2021 -

Mercedes-Benz of Los Angeles responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Mercedes-Benz of Los Angeles.

January 09, 2021

Really happy with the options presented of the existing cars on lot for customized selection of what we wanted on our car. Great Dealership and Personnel! Thank You. More

by Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Cardona, Oladehinde Amosun
January 07, 2021

Great service and overall great experience. The service department gave me an appointment when I did not have one and returned my vehicle before the time frame that was indicated. Anytime you need great se More

by Mauricio O. Arevalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian, Tino Eyvazian
Jan 15, 2021 -

Mercedes-Benz of Los Angeles responded

Thanks Mauricio for the wonderful review of Mercedes-Benz of Los Angeles. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

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