Mercedes-Benz of Los Angeles

Tim and Ola made the purchase of my new Sprinter van easy and fun. Would definitely recommend this team to anyone looking for great customer service and convenient service in DTLA! and fun. Would definitely recommend this team to anyone looking for great customer service and convenient service in DTLA! More

In this time of Covid, Mercedes Benz of Los Angeles handled social distancing measures and cleanliness very well. Everyone wore their masks and I witnessed the housekeeper cleaning surfaces and the bat handled social distancing measures and cleanliness very well. Everyone wore their masks and I witnessed the housekeeper cleaning surfaces and the bathrooms constantly. More

Fast and EffectiveI was out unless then 1 hours The Fast and Effective I was out unless then 1 hours The waiting area was clean and quiet I did not have to pay because it was included in my contrac Fast and Effective I was out unless then 1 hours The waiting area was clean and quiet I did not have to pay because it was included in my contract More

Your service technicians go above and beyond. Not only do they take care of the issue at hand, they are equally thorough with point inspections in which additional items might be found that are quickly relay they take care of the issue at hand, they are equally thorough with point inspections in which additional items might be found that are quickly relayed to the client. You honor of warranty is truly amazing. I cannot say the same for your Beverly Hills branch. I am very greatful and thankful for the services Downtown Mercedes has provided. More

Sharleen Landers is the Best very professional and polite!!!! Thank you so much for you excellent service. I am really happy with Mercedes Benz Downtown. polite!!!! Thank you so much for you excellent service. I am really happy with Mercedes Benz Downtown. More

Great service as always. Thank you specifically to Frank Phillips for his attention to detail and you constant communication throughout the process. I will buy another Mercedes as a result of the service I Phillips for his attention to detail and you constant communication throughout the process. I will buy another Mercedes as a result of the service I receive here. More

Jerry Dilanchiyan my service provider is professional, knowledgable and very pleasant. He is the reason I come to this dealership. I experimented by going to a MB dealership much closer to my home but t knowledgable and very pleasant. He is the reason I come to this dealership. I experimented by going to a MB dealership much closer to my home but the service was way below the service at his dealership. I will remain a loyal Downtown LA MB customer & will buy my next car from them as well. More

We were some 400 miles away from home when we visited LA and our car broke down due to an electronic failure. Jason (the lead technician) and Barry (advisor) were extremely dutiful and responsible in carryi and our car broke down due to an electronic failure. Jason (the lead technician) and Barry (advisor) were extremely dutiful and responsible in carrying out the repair and making sure we were taking care of promptly. The vehicle was thoroughly examined repaired and verified within 24 hours and we were able to depart the town with the car in an excellent condition as planned. Mercedes-Benz of downtown LA truly deserves the honor of the best of the best. THANK YOU!!! More

Octavio was amazing. He never pressured me & let me come to the purchase on my own. He was a professional & would recommend this dealership every time. We will be back. 5 star to the purchase on my own. He was a professional & would recommend this dealership every time. We will be back. 5 star More

Frank Phillips was excellent as usual. I take my car to Mercedes-Benz of Los Angeles because of his consistent and outstanding customer service! We need more of him in this world!! Mercedes-Benz of Los Angeles because of his consistent and outstanding customer service! We need more of him in this world!! More