Mercedes-Benz of Los Angeles

Great service as always. Thank you specifically to Frank Phillips for his attention to detail and you constant communication throughout the process. I will buy another Mercedes as a result of the service I Phillips for his attention to detail and you constant communication throughout the process. I will buy another Mercedes as a result of the service I receive here. More

Jerry Dilanchiyan my service provider is professional, knowledgable and very pleasant. He is the reason I come to this dealership. I experimented by going to a MB dealership much closer to my home but t knowledgable and very pleasant. He is the reason I come to this dealership. I experimented by going to a MB dealership much closer to my home but the service was way below the service at his dealership. I will remain a loyal Downtown LA MB customer & will buy my next car from them as well. More

We were some 400 miles away from home when we visited LA and our car broke down due to an electronic failure. Jason (the lead technician) and Barry (advisor) were extremely dutiful and responsible in carryi and our car broke down due to an electronic failure. Jason (the lead technician) and Barry (advisor) were extremely dutiful and responsible in carrying out the repair and making sure we were taking care of promptly. The vehicle was thoroughly examined repaired and verified within 24 hours and we were able to depart the town with the car in an excellent condition as planned. Mercedes-Benz of downtown LA truly deserves the honor of the best of the best. THANK YOU!!! More

Octavio was amazing. He never pressured me & let me come to the purchase on my own. He was a professional & would recommend this dealership every time. We will be back. 5 star to the purchase on my own. He was a professional & would recommend this dealership every time. We will be back. 5 star More

Frank Phillips was excellent as usual. I take my car to Mercedes-Benz of Los Angeles because of his consistent and outstanding customer service! We need more of him in this world!! Mercedes-Benz of Los Angeles because of his consistent and outstanding customer service! We need more of him in this world!! More

Service was handled and completed as promised. This is the part I think you guys need to fix, why have me write more words if I don't want too. makes taking a survey time consuming. so now you have me w the part I think you guys need to fix, why have me write more words if I don't want too. makes taking a survey time consuming. so now you have me writing, I would omit this section as a required 25 words or minimum, because next time, I may not want to take the time to do the survey. should be like Apple Computer survey, just a quick stars ratings and move on. More

I am a long time, satisfied customer and have found the service department to be exceptional, especially Frank Philips, who is efficient, friendly and helpful. service department to be exceptional, especially Frank Philips, who is efficient, friendly and helpful. More

Though I have been to "fancier" showrooms, the people here went out of their way to assist me in resolving issues I had with financing. I cannot say enough kind words about all of them. I would definit here went out of their way to assist me in resolving issues I had with financing. I cannot say enough kind words about all of them. I would definitely consider shopping here again. More

Habib is lovely. Honest, kind, and provides excellent service. This is the second GLS we have leased from him and we will be back again. service. This is the second GLS we have leased from him and we will be back again. More

I took my car to downtown LA Mercedes Benz, for a routine service. My service attendant is Frank, wonderful gentleman. Always is concerned about my car and asks if I have any concerns with my vehicle, very u service. My service attendant is Frank, wonderful gentleman. Always is concerned about my car and asks if I have any concerns with my vehicle, very up front and explains everything in layman's terms for those that may not know auto parts and necessary things pertaining to their vehicle or how it works. I never have a long waiting period for my car or if needed my transportation needs to and from are taken care of. More