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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.5
1,516 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,516 reviews

September 04, 2020

Service was handled and completed as promised. This is the part I think you guys need to fix, why have me write more words if I don't want too. makes taking a survey time consuming. so now you have me w More

by mliu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cooper- 5 Stars, 6 stars if you have, she goes above and beyond., Charles Dorsey
August 27, 2020

I am a long time, satisfied customer and have found the service department to be exceptional, especially Frank Philips, who is efficient, friendly and helpful. More

by Vic Russo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
August 26, 2020

Though I have been to "fancier" showrooms, the people here went out of their way to assist me in resolving issues I had with financing. I cannot say enough kind words about all of them. I would definit More

by psico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Magsayo, Stephanie Santos
August 24, 2020

Habib is lovely. Honest, kind, and provides excellent service. This is the second GLS we have leased from him and we will be back again. More

by Andrew S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Habib Amla
August 24, 2020

I took my car to downtown LA Mercedes Benz, for a routine service. My service attendant is Frank, wonderful gentleman. Always is concerned about my car and asks if I have any concerns with my vehicle, very u More

by ebony.brown4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
August 23, 2020

The GM Tim Muzyka is unscrupulous and a liar. He moved dealerships from the South Bay to downtown LA. He lost numerous customers at South Bay and should be fired as a liability to Mercedes and any dealer More

by Kerri_s123
Recommend Dealer
No
Employees Worked With
Tim Muzyka
August 23, 2020

Eric is a great service rep, even though his name isn’t listed. Took too long to obtain loan car. And wasn’t my model, but otherwise good service. More

by wwdiamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
August 22, 2020

Tino, is very good, he answered all my questions and he help me a lot with my car. I’ll bring my car back to him. More

by shane1134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
August 22, 2020

Greetings and Salutations: I went there for a recall notice situation and the guy Barry was very professional and receptive. He made me feel comfortable with the service and printed out some suggested s More

by r2d2dow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
August 22, 2020

fast, professional, friendly service, thank you so much, Mr. Jerry has so much knowledge and he is very friendly, 5-star service thank you jerry, More

by Uae consulate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
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