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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

August 14, 2020

Great service Everyone was very nice and super patient. My car was clean and ready when I got off work. Evelyn called explain my bill. Thanks Evelyn More

by Bjcotton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna McDonald and Evelyn Luna
August 11, 2020

Great service Jerry was patient give excellent service explains everything in detail Review everything with me and explained in detail he has excellent knowledge More

by shake2000t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
August 09, 2020

I do not go any where to do maintenance to my car.I I do not go any where to do maintenance to my car. I could go close to the place close to my home, but no my favorite place is the one In downtown. More

by mmyoly
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
August 07, 2020

customer service review Frank as always provided excellent customer service . He went above and beyond to make sure I was satisfied and well informed. I appreciate the knowle More

by yolie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
August 07, 2020

Excellent Service Evelyn Luna provided excellent service and was consistent in verifying with the service technicians that the work that was provided was completed in More

by petersonibm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna
August 06, 2020

INSPECTION DUE For the first time, even though it took a few hours i was pleased with the overall efficiency. if any longer I wil request a service vehicle. Continue More

by rbeaversphd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Aug 11, 2021 -

rbeaversphd responded

I did receive personalized care which is a plus; all needs were met concerning transportation to and from dealership. Thanks much Dr. B.

August 06, 2020

Excellent helpful and very very very very very very very very very very very very very very very very very very very very very very excellent More

by plsoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
August 01, 2020

Very good experience.. Friendly and accommodating staff. Eric was a very professional service representative. He provided detail explanations of car problems and recommendations for repairs. He readily answ More

by elizabethrrrussell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Dorsey / Service and Allana
July 29, 2020

Omar was great and worked with me. Omar was knowledgable and reasonable and helped to achieve a win-win negotiation. I love my car. He worked with me, and explained why he couldn't More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Afifi
July 28, 2020

Great Service The representatives were really nice and made full effort accommodate my needs. I was able to find the car that I wanted with the help of Arthur Magsa More

by DanielS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Magsayo, Stephanie
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