Mercedes-Benz of Los Angeles

The service advisor (Barry Murphy) promptly greeted me upon my arrival for the Recall service and expedited the process immediately for me. Barry provided excellent customer service. upon my arrival for the Recall service and expedited the process immediately for me. Barry provided excellent customer service. More

everything went great as always.. Erik is a pleasure to everything went great as always.. Erik is a pleasure to work with, professional, friendly, flawless service. I cannot ask for anything better, defini everything went great as always.. Erik is a pleasure to work with, professional, friendly, flawless service. I cannot ask for anything better, definitely best experience among the various cars dealers i dealt with during the years. More

Excellent service, hands down this dealership is leaps and bounds above all dealerships. Thanks MB DTLA !! The true way to a person’s heart is through the car, and bounds above all dealerships. Thanks MB DTLA !! The true way to a person’s heart is through the car, More

Cooper was great. T t t t t t g g g g b b g b b b b b b b b b b b b b b b More

Excellent Service The person that my appointment was out for the day, so Sharleen was asked to help me. Sharleen was great! My car was ready very close to the expected The person that my appointment was out for the day, so Sharleen was asked to help me. Sharleen was great! My car was ready very close to the expected time, it was clean (I love that Mercedes offers car washes) and Sharleen's response time couldn't have been faster. More

Great service Everyone was very nice and super patient. My car was clean and ready when I got off work. Evelyn called explain my bill. Thanks Evelyn Everyone was very nice and super patient. My car was clean and ready when I got off work. Evelyn called explain my bill. Thanks Evelyn More

Great service Jerry was patient give excellent service explains everything in detail Review everything with me and explained in detail he has excellent knowledge Jerry was patient give excellent service explains everything in detail Review everything with me and explained in detail he has excellent knowledge of all the services need to be done More

I do not go any where to do maintenance to my car.I I do not go any where to do maintenance to my car. I could go close to the place close to my home, but no my favorite place is the one In downtown. I do not go any where to do maintenance to my car. I could go close to the place close to my home, but no my favorite place is the one In downtown. Every one is Very special. No one like me. Iban Velasco. He’s the best!!!! More

customer service review Frank as always provided excellent customer service . He went above and beyond to make sure I was satisfied and well informed. I appreciate the knowle Frank as always provided excellent customer service . He went above and beyond to make sure I was satisfied and well informed. I appreciate the knowledge and expertise that Frank has when explaining what services has to be done on my car. More

Excellent Service Evelyn Luna provided excellent service and was consistent in verifying with the service technicians that the work that was provided was completed in Evelyn Luna provided excellent service and was consistent in verifying with the service technicians that the work that was provided was completed in a timely manner! More