Mercedes-Benz of Los Angeles

Excellent service Juan Kim is an outstanding service advisor. I have been going to DTLA Motors fro 20+ years to purchase and service my cars and Juan Kim is bay far the Juan Kim is an outstanding service advisor. I have been going to DTLA Motors fro 20+ years to purchase and service my cars and Juan Kim is bay far the friendliest and most knowledgable service advisor. Super fast service. A+++ More

Service E320w Frank answered all of my questions and listen to my concerns regarding my car service? He kept me updated as the service progressed through the diffe Frank answered all of my questions and listen to my concerns regarding my car service? He kept me updated as the service progressed through the different service areas. I received and email invoice to review what service was performed . More

From the moment I arrived the staff was very attentive and assisted me right away. Evelyn Luna provided great service. She actively listened to my complex situation. She was patient, kind, and informative and assisted me right away. Evelyn Luna provided great service. She actively listened to my complex situation. She was patient, kind, and informative.Thank you. More

Tino was great and helpful in knowing how to fix my issue in an affordable way, which I really appreciated. Mercedes could have dealt with this and guided me to a much more expensive repair. Tino knew exac in an affordable way, which I really appreciated. Mercedes could have dealt with this and guided me to a much more expensive repair. Tino knew exactly what was truly needed and I’m thankful for that ! More

Great team. Gary was able to add some extras I wanted in minutes. Thank you!!!! Javier set me up and delivered my vehicle straight to my home 3 hours away. Thank you!!!! minutes. Thank you!!!! Javier set me up and delivered my vehicle straight to my home 3 hours away. Thank you!!!! More

I had a great experience. Jerry, my service advisor, was nice, informative, and dedicated to me getting in and out as quickly as possible. Really appreciated his attitude and knowledge. nice, informative, and dedicated to me getting in and out as quickly as possible. Really appreciated his attitude and knowledge. More

Excellent service and great customer service I feel very satisfied with the service I receive from the employee who help me and the weather of the environment feel very familiar and comfortable thank you satisfied with the service I receive from the employee who help me and the weather of the environment feel very familiar and comfortable thank you More

Great experience with the sales peeps, had an appointment with sales in sprinters but the car sales stepped in and helped out. Made the process very easy was patient and professional hands down to Rafael Go with sales in sprinters but the car sales stepped in and helped out. Made the process very easy was patient and professional hands down to Rafael Gonzalez. More

Omar is the BEST! This is the second car I bought from him. He makes the experience easy and like you are working with a friend. Thank you Omar for helping me and if I was able to give a 10 star rating I him. He makes the experience easy and like you are working with a friend. Thank you Omar for helping me and if I was able to give a 10 star rating I would! (Craig in finance made everything super easy too!) More

Great experience with all the friendly staffs from the Service Dept. as well as the other departments from Mercedes Benz of Los Angeles. Definitely will earn my business in the future Service Dept. as well as the other departments from Mercedes Benz of Los Angeles. Definitely will earn my business in the future More