Mercedes-Benz of Los Angeles

Buying Experience with Alex Byun at Mercedes-Benz of LA We recently leased two new cars from Alex Byun. His professionalism goes beyond description. He is knowledgeable, always timely with communication, re We recently leased two new cars from Alex Byun. His professionalism goes beyond description. He is knowledgeable, always timely with communication, ready to attend to all our requests... Working with Alex Byun means the best car buying experience for us. We will always shop with Alex. More

The service I received was great. My vehicle was taken right in and I waited for it to be serviced in the service area. It was done in less than an hour and a half. And I was back on my way. Thank you right in and I waited for it to be serviced in the service area. It was done in less than an hour and a half. And I was back on my way. Thank you More

Sharleen is the best My entire experience was excellent, starting and ending with my exceptional service advisor. All problems were fixed, along with a couple other items My entire experience was excellent, starting and ending with my exceptional service advisor. All problems were fixed, along with a couple other items I did not know about. Thank you! More

Excellent Sales Both Mason and Iven made my buying experience very easy. There were no gimmicks like at some other Mercedes dealers in Los Angeles and Orange County. Both Mason and Iven made my buying experience very easy. There were no gimmicks like at some other Mercedes dealers in Los Angeles and Orange County. More

I brought my suv for service , Tino made it very easy and quick, helped me with a lift so I could go home while they worked on my car. quick, helped me with a lift so I could go home while they worked on my car. More

Excellent service Juan Kim is an outstanding service advisor. I have been going to DTLA Motors fro 20+ years to purchase and service my cars and Juan Kim is bay far the Juan Kim is an outstanding service advisor. I have been going to DTLA Motors fro 20+ years to purchase and service my cars and Juan Kim is bay far the friendliest and most knowledgable service advisor. Super fast service. A+++ More

Service E320w Frank answered all of my questions and listen to my concerns regarding my car service? He kept me updated as the service progressed through the diffe Frank answered all of my questions and listen to my concerns regarding my car service? He kept me updated as the service progressed through the different service areas. I received and email invoice to review what service was performed . More

From the moment I arrived the staff was very attentive and assisted me right away. Evelyn Luna provided great service. She actively listened to my complex situation. She was patient, kind, and informative and assisted me right away. Evelyn Luna provided great service. She actively listened to my complex situation. She was patient, kind, and informative.Thank you. More

Tino was great and helpful in knowing how to fix my issue in an affordable way, which I really appreciated. Mercedes could have dealt with this and guided me to a much more expensive repair. Tino knew exac in an affordable way, which I really appreciated. Mercedes could have dealt with this and guided me to a much more expensive repair. Tino knew exactly what was truly needed and I’m thankful for that ! More

Great team. Gary was able to add some extras I wanted in minutes. Thank you!!!! Javier set me up and delivered my vehicle straight to my home 3 hours away. Thank you!!!! minutes. Thank you!!!! Javier set me up and delivered my vehicle straight to my home 3 hours away. Thank you!!!! More