Mercedes-Benz of Los Angeles

Sharleen Landers, the best, really helpful and always take care of the customers, she explain us all work did on the vehicle and the upcoming services. take care of the customers, she explain us all work did on the vehicle and the upcoming services. More

Brian is a class act all the way. from the very beginning to the very end he delivered everything that he promised he would. And he did not promise us anything that he couldn’t deliver. We were very thrilled to the very end he delivered everything that he promised he would. And he did not promise us anything that he couldn’t deliver. We were very thrilled with the final price that we got on the car. I loved how expeditiously he handled everything. Truly this was the most seamless and streamlined lease of a vehicle I have ever done in my life. And I’ve been leasing premium cars for 30 years. More

Great customer service Delivery was done at home with Great customer service Delivery was done at home with little than 30 mins to spend on the over all transaction loved all of the experience Great customer service Delivery was done at home with little than 30 mins to spend on the over all transaction loved all of the experience More

Kevin Kim knows how to make his customer happy. Always greeting us with a big smile and follow up really well. He is the best. No question is necessary. greeting us with a big smile and follow up really well. He is the best. No question is necessary. More

As always my visit to DTLA MB was enjoyable. My GL 450 AWD was serviced in a timely and efficient manner. My vehicle was completed in time frame given by my service advisor, Barry Murphy. AWD was serviced in a timely and efficient manner. My vehicle was completed in time frame given by my service advisor, Barry Murphy. More

Juan Antonio was Terrific! He was friendly, courteous, knowledgeable and enthusiastic. Juan Antonio Kim made sure that things were done in a timely manner for me knowledgeable and enthusiastic. Juan Antonio Kim made sure that things were done in a timely manner for me More

Rafael and everybody else were incredibly nice. They worked hard to get me a car I want at the price I wanted to pay. I really appreciate their professionalism and friendliness. worked hard to get me a car I want at the price I wanted to pay. I really appreciate their professionalism and friendliness. More

Excellent service for my car and for myself....I have not purchased a car from your dealership....I have had my last 5 cars [all MBZ] serviced regularly by your Service Department....scheduling has been easy purchased a car from your dealership....I have had my last 5 cars [all MBZ] serviced regularly by your Service Department....scheduling has been easy, services performed have been well-done consistently.....I teach at USC and your location makes it easy for me to drop the car for service and pick it up later.....yesterday, one of my cars was recalled for some minor issue and the service tech noticed a nail in one of my tires.....Barry Murphy showed me that nail and explained why it was not best to remove it at that moment as tire repair is not among the services provided in your facility....I spoke with a tire shop person this morning and later called Barry back to confirm that the tire shop person's info was correct.....Barry did a thorough job explaining the issues as he had done yesterday.....Barry gets 5 stars [and my thanks to the unnamed service tech who noticed the nail in the first place....] More

Explained the problems well. Lyft/Uber was provided during the maintenance. Service was great and quick. I have been dtla Mercedes service for 3 years and satisfied with it during the maintenance. Service was great and quick. I have been dtla Mercedes service for 3 years and satisfied with it More

Smooth, fast, friendly and easy Evelyn was incredible. Everything went fast, easy and smoothly. She made me feel comfortable and at ease with her warm invited energy. I wish she was Evelyn was incredible. Everything went fast, easy and smoothly. She made me feel comfortable and at ease with her warm invited energy. I wish she was a sells person so when I decide to upgrade my car I could work with her. -Jameelah More