Mercedes-Benz of Los Angeles

Went the extra mile. Even during a health crisis, DTLA Motors (Mercedes) was able to help me to pick up my lease return and get me into another vehicle without leaving my Even during a health crisis, DTLA Motors (Mercedes) was able to help me to pick up my lease return and get me into another vehicle without leaving my home. They delivered my new car right to my doorstep and took every precaution to ensure my safety and delivery. Big shout out to my salesperson Raymond Orosa. He has earned my loyalty and trust over the years. I have purchased and leased over 5 vehicles with him. He has always made it a priority I get the best deal possible and that I understand every detail of the process. Thank you again, Willie M. More

GREAT SERVICE!! Car was delivered to me by a very efficient, personable and professional young man!! Can't however recall his name............he mentioned to me he wa Car was delivered to me by a very efficient, personable and professional young man!! Can't however recall his name............he mentioned to me he was of Greek heritage? More

Outstanding Customer Service It's always a pleasure to bring my Benz in for service. Frank Phillip degree of knowledge, courtesy and decorum is sincerely appreciated. He takes a It's always a pleasure to bring my Benz in for service. Frank Phillip degree of knowledge, courtesy and decorum is sincerely appreciated. He takes a real interest in the care of my Benz. He is, "Mr. Customer Service!" More

Ask for Diego! Great purchasing experience. The best! Diego was prompt, knowledgeable and down to earth. I drove away more than satisfied and delighted with my ne Great purchasing experience. The best! Diego was prompt, knowledgeable and down to earth. I drove away more than satisfied and delighted with my new ride. There was no pressure to buy and I felt very comfortable throughout the experience. More

Always great service with Frank Philips. He is knowledgeable of the service needs of your car and historical needs of this type of carece prior knowledge is very valuable. knowledgeable of the service needs of your car and historical needs of this type of carece prior knowledge is very valuable. More

Very Respectful Customer Service! Ayman and everyone else were absolutely great! No pressure tactics and no games. I like to transparency of the entire process and it didn't take long Ayman and everyone else were absolutely great! No pressure tactics and no games. I like to transparency of the entire process and it didn't take long to leave the dealership. Great job! More

Great Sales People Great salesman. His name is Octavio Inofuentes, no pressure, real information and very friendly, patient and helpful. The buying process was fast and Great salesman. His name is Octavio Inofuentes, no pressure, real information and very friendly, patient and helpful. The buying process was fast and the inventory very good. More

Above and beyond service I love my car and especially that it was delivered all the way to my home. Thank you very much... Raymond Orosa your the best! I love my car and especially that it was delivered all the way to my home. Thank you very much... Raymond Orosa your the best! More

I love my new Mercedes-Benz. The experience at Mercedes-Benz Downtown Los Angeles was great! Everyone was super friendly, great salesman and finance manager. Both of them were extremely helpful. Mercedes-Benz Downtown Los Angeles was great! Everyone was super friendly, great salesman and finance manager. Both of them were extremely helpful. I would definitely refer people to this dealership. More

Great Customer Service Joy and the team were wonderful to work with at the DTLA MB dealership. They made the process smooth and enjoyable and were willing to work with me on Joy and the team were wonderful to work with at the DTLA MB dealership. They made the process smooth and enjoyable and were willing to work with me on all aspects of the deal. Highly recommend! More