Mercedes-Benz of Los Angeles

Excellent service, great communication, and excellent value! Turn around time was very quick, and car was taken care of better than expected. I didn't feel "nickel and dimed", and will bring our car back value! Turn around time was very quick, and car was taken care of better than expected. I didn't feel "nickel and dimed", and will bring our car back without hesitation. More

I am very satisfied with the servicing of my car.The I am very satisfied with the servicing of my car. The wait was not long and the car is driving much better now. The waiting area is very comfortable. I am very satisfied with the servicing of my car. The wait was not long and the car is driving much better now. The waiting area is very comfortable. More

Fred Knapp and the finance team were wonderful. I have already told my friends about my great experience and recommended mbz of la the next time they buy a car. already told my friends about my great experience and recommended mbz of la the next time they buy a car. More

SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Tino Eyvazian is the best advertisement of the name Mercedes. He is one of the best if not the best. His dedication to serve the needs of the client g Tino Eyvazian is the best advertisement of the name Mercedes. He is one of the best if not the best. His dedication to serve the needs of the client goes well beyond his duty. Congratulations to have such incredible person among your personnel. More

Very Good excellent service with prompted response and excellent follow up I will return to this dealership again and recommended to my friends and co-workers, excellent service with prompted response and excellent follow up I will return to this dealership again and recommended to my friends and co-workers, thank you. More

I am so glad I came to dealership this has been a great experience, the manager and salesperson was wonderful, they changed the way I view Mercedes-Benz experience, the manager and salesperson was wonderful, they changed the way I view Mercedes-Benz More

Excellent service, reliable and very knowledgeable about all facets of my vehicle. Thank you Mercedes Benz. Fast and dependable, fixed problem on first visit, Also diagnosed and let me know the status of al all facets of my vehicle. Thank you Mercedes Benz. Fast and dependable, fixed problem on first visit, Also diagnosed and let me know the status of all systems and parts on my car. More

Very good excellent service with prompt response and excellent follow up i will return this dealership again and recommend my friends and co workers thank excellent service with prompt response and excellent follow up i will return this dealership again and recommend my friends and co workers thank you so much for your service More

Internet Salesman Javier Lopez went above and beyond to find a car that exceeded my original needs for less per month than any othere dealership! He is fantastic, professional and follows up immediately. D find a car that exceeded my original needs for less per month than any othere dealership! He is fantastic, professional and follows up immediately. Diego Ruano is also exceptional as a product specialist and answered questions I didn’t even know I had the day I picked up my vehicle. Lastly, while Craig Settles in finance gets the job done quickly, I did not appreciate his attitude or remarks re: my choice to decline his add-on service offer. I also would have preferred being made aware of such offers to give me more time to educate myself on whether pre maintenance packages, advance wear & tear coverage, etc is the best choice for me. I won’t let his condescending vibe taint Javier & Diego’s stellar service, but I question whether Settles would have spoken to a man or someone he perceives as more informed the same way... Also, MBLA, please add Lopez & Ruano’s names to your drop down list so that I can rate them the five stars they deserve! Thank you! Loving my Cherry Red CLA! More

great service Always great service, Tino is always awesome. The waiting area is always comfortable and I can get work done with the free wi fi. Great staff. Always great service, Tino is always awesome. The waiting area is always comfortable and I can get work done with the free wi fi. Great staff. More