Mercedes-Benz of Los Angeles

Great customer service Victor Mei Leung is very reliable and Professional. He stayed late to wait for my car done service. Thank you Victor for a great service. Victor Mei Leung is very reliable and Professional. He stayed late to wait for my car done service. Thank you Victor for a great service. More

eperience at mbz downtown L.A easy smooth professional courteous caring extremely efficient delightful very fast service everyone was productive I own my own business for 40n year easy smooth professional courteous caring extremely efficient delightful very fast service everyone was productive I own my own business for 40n years so I can tell when a staff like what they are doing and working hard as was the case down at the office. More

The approval process was simple and expeditious. I was happy that I could wait to sleep on the deal before finalizing things. It was very late and I wanted to wait until the next day to do things in I was happy that I could wait to sleep on the deal before finalizing things. It was very late and I wanted to wait until the next day to do things in daylight hours. Ola made me more comfortable when he listened to my concerns and was willing to wait the 24 hours. More

Super Accommodating I had an emergency with 1 of my tires. I was able to get my car towed there and I was given a rental on very short notice. I also decided to do my Se I had an emergency with 1 of my tires. I was able to get my car towed there and I was given a rental on very short notice. I also decided to do my Service B and they had one of the lowest prices for that service. While I waited for my rental, I went to the lounge area and had some popcorn. Everyone was really polite. Will be taking my car here regularly. More

Terrific! We had a great experience with the sales and finance representatives. Everyone was very patient and answered all our questions. We would definitely re We had a great experience with the sales and finance representatives. Everyone was very patient and answered all our questions. We would definitely recommend this dealership. More

brake service I always take my car to Mercedes of downtown LA for service. As usual they have great service and friendly staff. Always feel welcomed at this deale I always take my car to Mercedes of downtown LA for service. As usual they have great service and friendly staff. Always feel welcomed at this dealership. More

You get top notch service at Mercedes Benz of Los Angeles! Mercedes Benz of Los Angeles salesman Frank Abedin makes buying a new Mercedes incredibly easy and completely painless! He is knowledgeable, kind, pat Mercedes Benz of Los Angeles salesman Frank Abedin makes buying a new Mercedes incredibly easy and completely painless! He is knowledgeable, kind, patient, funny, charming and is always dressed like a million bucks! He took care of me and my mother from start to finish - from always being available for questions to making sure we got a great deal. I feel like we’ve made a new friend! We will never go anywhere else to purchase a Mercedes. Frank and Mercedes-Benz of Los Angeles are the BEST! More

Customer-focused dealership. Great dealership and very knowledgeable staff. I have been a customer since 1991. Great customer service from Barry Murphy, Service Advisor. Great qu Great dealership and very knowledgeable staff. I have been a customer since 1991. Great customer service from Barry Murphy, Service Advisor. Great quality work and attention to detail. Convenient location and I like the convenient rides with Lyft and Uber. More

10/10. You just can’t get this kind of service elsewhere. I’m excited to drive my first Mercedes Benz 2019 CLA250 and Kwang Byon was a big factor in helping me find the car I needed. He can speak Korean, whi I’m excited to drive my first Mercedes Benz 2019 CLA250 and Kwang Byon was a big factor in helping me find the car I needed. He can speak Korean, which was even a bigger plus. With his experience and knowledge I was able to get my car. I am thankful for the best service that DTLA provides. All future cars I drive will be done through Kwang Byon (Alex Byon) at DTLA. More

Fast and Efficient - Evelyn was quick with everything and highly recommend Michael Jhun as your sales rep; he is honestly the best and I hope to continue with him as my rep in the future highly recommend Michael Jhun as your sales rep; he is honestly the best and I hope to continue with him as my rep in the future More