
Mercedes-Benz of Los Angeles
Los Angeles, CA
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CLA - A OK My husband and I found ourself in the market for a car unexpectedly. Without hesitation we returned to work with Frank and Tony. I had an amazing ex My husband and I found ourself in the market for a car unexpectedly. Without hesitation we returned to work with Frank and Tony. I had an amazing experience with them during a previous lease and they were just as helpful, knowledgeable and kind. This time I also had the experience of working with William Lo who exemplifies the Mercedes Brand with his tenor and brand knowledge. I dread buying cars because it is a day long ordeal with tons of back and forth. This time it was filled with laughter and warmth. Thanks DTLA Mercedes for an amazing experience. More
Fast service Best price , friendly environment, valet guy so friendly and helpful. Clean restroom, nice apple could have more fruits , much nicer than Beverly Hill Best price , friendly environment, valet guy so friendly and helpful. Clean restroom, nice apple could have more fruits , much nicer than Beverly Hills Mercedes Benz. Thank You More
Excellent buying experience Salesman, Chris, was very helpful with showing options if leasing and patient with us as we carefully chose the car and the payment we considered. Salesman, Chris, was very helpful with showing options if leasing and patient with us as we carefully chose the car and the payment we considered. More
Jerry and his team are awesome. Jerry and his team are awesome, i was able to drop off our car with no problems and the service was performed in timely fashion as promised. Jerry and his team are awesome, i was able to drop off our car with no problems and the service was performed in timely fashion as promised. More
Great Service and Fast It is always great to drop off and pick up your car with quick service and friendly advisors. Ivan has always been great and I appreciate his attenti It is always great to drop off and pick up your car with quick service and friendly advisors. Ivan has always been great and I appreciate his attention to detail. More
Excellent Service Frank Phillips has been my service adviser for several years. I trust his recommendations and the service on my car has been excellent. All DTLA staff Frank Phillips has been my service adviser for several years. I trust his recommendations and the service on my car has been excellent. All DTLA staff are very friendly. More
juan kim was so kind I had two problems in two weeks, so I went to the service center twice, and every time I found juan kim. It's always nice to be kind and professional I had two problems in two weeks, so I went to the service center twice, and every time I found juan kim. It's always nice to be kind and professional. Next time you will always find juan kim! More
Tire Pressure Juan Kim took very good care of my car issue. He was kind and made my experience at the dealership very pleasing. I would recommend him to anybody. Juan Kim took very good care of my car issue. He was kind and made my experience at the dealership very pleasing. I would recommend him to anybody. More
Very professional It was very efficient and professional from the beginning till the end. Juan Kim made sure everything was well taken care. Would definitely recommen It was very efficient and professional from the beginning till the end. Juan Kim made sure everything was well taken care. Would definitely recommend this dealership More
Car purchase Ed and copper are the Best!!! They went the extra mile in helping purchase my car. It was a very quick and seamless transaction. I will definitely use Ed and copper are the Best!!! They went the extra mile in helping purchase my car. It was a very quick and seamless transaction. I will definitely use Ed and Cooper for my next MB to purchase!!!! More