Mercedes-Benz of Los Angeles

Great Experience I returned for my 3rd Mercedes and I received excellent customer service. I felt like a valued customer and I will recommend this dealership to my fr I returned for my 3rd Mercedes and I received excellent customer service. I felt like a valued customer and I will recommend this dealership to my friends. More

Super Star Service The moment you drive in for service you are greeted. Barry Murphy always takes care of my wife and I. They keep my car runs amazing. The moment you drive in for service you are greeted. Barry Murphy always takes care of my wife and I. They keep my car runs amazing. More

Mercedes Experience Hi I would like to thank Mr Bill Woodson and the manager Tony for their assistance in helping me into a great lease John Tennell Hi I would like to thank Mr Bill Woodson and the manager Tony for their assistance in helping me into a great lease John Tennell More

quick and efficient service while i waited. my service advisor Jerry D. always provides the most current and high priority service needs for my vehicle. he also will advise of coupons that may a my service advisor Jerry D. always provides the most current and high priority service needs for my vehicle. he also will advise of coupons that may apply to my service needs which is always a welcomed surprise for cost. More

True VIP Experience! The team at Mercedes-Benz of Los Angeles made my first car buying experience a complete breeze. At no point did I feel pressured, rather I was encoura The team at Mercedes-Benz of Los Angeles made my first car buying experience a complete breeze. At no point did I feel pressured, rather I was encouraged to ask questions, everyone is friendly and makes an effort to communicate with you. I explained a little of what I was looking for and Ata pointed me in the right direction. The customer experience surpassed any expectations that I had from sales to finance to a complete rundown of how my selected model works and all the features. I will definitely be back! More

JERRY very helpful and timely Jerry is valued member of team and helpful. I get prompt service and thoughtful feedback on services e requirements and condition of the car and its n Jerry is valued member of team and helpful. I get prompt service and thoughtful feedback on services e requirements and condition of the car and its needs. More

Salesman Edward was our salesman, he was very professional and respectful, we enjoyed working with him very much. We shopped around and he gave us the best pri Edward was our salesman, he was very professional and respectful, we enjoyed working with him very much. We shopped around and he gave us the best pricing. More

Great Experience Overall. From the purchase of the vehicle to the servicing of it I have had nothing but an excellent experience. Everyone is super friendly and helpful as wel From the purchase of the vehicle to the servicing of it I have had nothing but an excellent experience. Everyone is super friendly and helpful as well. It was a great experience overall, which is a rare thing now days. I would definitely recommend this dealership! More

Outstanding! The sevice and the professionalism was outstanding! The service representative Evelyn was great. She made sure I had a way home, she took good care The sevice and the professionalism was outstanding! The service representative Evelyn was great. She made sure I had a way home, she took good care of my car, and made me feel like an important customer. More

Excellent service One of the main reasons I continue to choose downtown LA Mercedes to service all of my vehicles is due to the excellent customer service Mr. Ivan Vela One of the main reasons I continue to choose downtown LA Mercedes to service all of my vehicles is due to the excellent customer service Mr. Ivan Velasco provides every time. More