
Mercedes-Benz of Los Angeles
Los Angeles, CA
Filter Reviews by Keyword
By Type
Showing 1,511 reviews
2020 GLE Excellent customer service provided by Frank Abedin! Professional, Friendly, Knowledgeable and Fair. Came in to service my 2017 GLC and walked out w Excellent customer service provided by Frank Abedin! Professional, Friendly, Knowledgeable and Fair. Came in to service my 2017 GLC and walked out with a new car. That’s his magic! Erick Dorsey in service is a dream to work with too. More
Excellent experience I was interested by a brand new model in February 2019 , got in touch with MB-LA but wasn’t ready to buy yet. Cooper got in touch with me , gave me al I was interested by a brand new model in February 2019 , got in touch with MB-LA but wasn’t ready to buy yet. Cooper got in touch with me , gave me all the information I needed. She was very patient and didn’t used pushy techniques just like other dealerships will probably use and that ultimately convince me to do business with them. I flew from the Bay Area to LA to get the car I was interested in. Cooper and Edward took care of me , answered all my questions and the deal was closed in 2 hours ! I appreciated the fact that I didn’t waste precious time there. I recommend their dealership and especially Cooper and Edward if you want to get a new or used car in and you’re located in South California. I will definitely go back there if I need to update my car. More
Pleasent experience Great dealership. Raj sood a great salesman and a great guy. This is probably my 30th car from DTLA motors. Rveryone should explore this dealership. Great dealership. Raj sood a great salesman and a great guy. This is probably my 30th car from DTLA motors. Rveryone should explore this dealership. More
Frank is Awesome! Frank always gives me awesome customer service and takes care of my car. Thank you Frank!! I always come back for Frank and no one else, Frank always gives me awesome customer service and takes care of my car. Thank you Frank!! I always come back for Frank and no one else, More
C63 service Have had car serviced here since new, only one awkward experience involving a replacement part. A co-worker in my office tells me the M-B of L.A. has Have had car serviced here since new, only one awkward experience involving a replacement part. A co-worker in my office tells me the M-B of L.A. has better prices than the dealer she uses in Orange County. More
Quick in and out I was a little early for my 915 am appointment, but I was on my way home via Uber by 915 am. My appointment was with Frank for adding some extras to I was a little early for my 915 am appointment, but I was on my way home via Uber by 915 am. My appointment was with Frank for adding some extras to my new car purchase. Paperwork only took a few minutes and the Uber order and arrival was perfect. They finished the work and had Uber pick me up at home to bring me to pick up my car. Again I was in and out very quickly. Thanks Frank More
Overall just great experience and service I have been going to another Mercedes dealership for my past 4 vehicles but needless to say the service and everything has declined significantly ther I have been going to another Mercedes dealership for my past 4 vehicles but needless to say the service and everything has declined significantly there so I was looking for somewhere else to take my business and that is how I found you! From the moment we called we felt that Raymond really wanted to help us, and he was so polite and patient and courteous and we ended up getting a new car. He took the time with us, and Mr. Amosun in financing was great to work with as well, and the lady that went over the features of my car was so sweet and patient as well! Thank you for a great experience More
Mr. E.G. Flores Every person I talked to was courteous and well informed. They recognized how important my time is and managed my purchase very efficiently. Good ex Every person I talked to was courteous and well informed. They recognized how important my time is and managed my purchase very efficiently. Good experience! Brian was a pleasure to work with during the entire transaction More
excellent service Alex Byon is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in t Alex Byon is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future!! More
New car purchase made easy! From the time I was first in contact with Cooper via the internet, to the day I picked up my car, it was a pleasurable experience. Cooper saw to it t From the time I was first in contact with Cooper via the internet, to the day I picked up my car, it was a pleasurable experience. Cooper saw to it that everything was ready to be signed and all my questions answered by the time we met. Her affable personality made the whole exchange a delight. I would highly recommend this dealership as a result. More