Mercedes-Benz of Los Angeles

Chris is great! Very trust worthy and kind maintenance supervisor. He helped me resolve my issue in a timely and efficient manor. Made me feel better knowing he was g Very trust worthy and kind maintenance supervisor. He helped me resolve my issue in a timely and efficient manor. Made me feel better knowing he was going to take care of the problem himself. More

The Experience I Hoped For Once I know what I want and have done my research I like to move quickly and with as few hassles and surprises as possible. Emir was the perfect perso Once I know what I want and have done my research I like to move quickly and with as few hassles and surprises as possible. Emir was the perfect person to assist me in my purchase. he answered all my questions and made sure the transaction ran swiftly and smoothly and I got the deal I had planned on. I especially appreciated the fact that he got my little detailed requests taken care of. This weekend I got my first courtesy car wash at the service center and I think this is a valuable perk for anyone purchasing a Mercedes from this dealership. I will probably come every weekend as I’m obsessed with taking good care of my cars. Thanks! More

Excellent service Highly Recommend Excellent service above and beyond of what I was expecting highly recommend this dealership...they really work with you in every aspect of the word.. Excellent service above and beyond of what I was expecting highly recommend this dealership...they really work with you in every aspect of the word...go and speak with Edward at Internet sales he will really take care of you... More

Service DTLA has the best sales team, service team, customer service. I highly recommend this dealership:) My sales and service guy are like a family to me. DTLA has the best sales team, service team, customer service. I highly recommend this dealership:) My sales and service guy are like a family to me. More

Efficient I came in with a good idea of what I wanted, Henry and the sales manager helped make that happen without any hassle and the finance component was simp I came in with a good idea of what I wanted, Henry and the sales manager helped make that happen without any hassle and the finance component was simple. More

Juan Kim always takes good care of my problems Service was quick and professional. No complaints. A recall was brought to my attention and also done while car was being done in a timely manner. Service was quick and professional. No complaints. A recall was brought to my attention and also done while car was being done in a timely manner. More

Great service! Rafael worked hard to ensure our experience was quick and easy. He prepared our paperwork late the night before so that we wouldn't need to spend hour Rafael worked hard to ensure our experience was quick and easy. He prepared our paperwork late the night before so that we wouldn't need to spend hours waiting for approvals to go through. I would recommend this dealership and Rafael to anyone! More

Great service! Everything was fantastic. Tino was great keeping me informed of the progress of the repairs. Th He was extremely efficient. I was able to drop o Everything was fantastic. Tino was great keeping me informed of the progress of the repairs. Th He was extremely efficient. I was able to drop off my car quickly before going to work. More

Rafael Gonzalez was absolutely outstanding The sales service provided by Raphael Gonzalez was outstanding from the moment of contact to purchasing the car 5 days later... His support staff o The sales service provided by Raphael Gonzalez was outstanding from the moment of contact to purchasing the car 5 days later... His support staff of Diego and Sergio went out of their way to assure a smooth transition and providing the technical information of my new 2019 S 560. More

Raj was very helpful and great service Every thing was good service, lease, time to finalize transaction. I am happy with dealership and will command to my friends and family members. Great Every thing was good service, lease, time to finalize transaction. I am happy with dealership and will command to my friends and family members. Great service and good location. More