Mercedes-Benz of Los Angeles

Thanks for easing my pains Came in with a huge metal object in a brand new tire I had purchased elsewhere, that I picked up during my AM commute. Jerry helped get me on my way t Came in with a huge metal object in a brand new tire I had purchased elsewhere, that I picked up during my AM commute. Jerry helped get me on my way to work ASAP and even arranged to get my wife to her office with a Lyft. It wasn't good news that I needed to replace two tires I had just purchased, but the speed of service made it much more bearable. Thanks again you guys! More

No issues with Services My service experience was without any unforeseen issues everyone was on the same page regarding what services were needed! The car was ready in the ti My service experience was without any unforeseen issues everyone was on the same page regarding what services were needed! The car was ready in the time frame promised!👍🏿I was also informed about any additional issues that I may need to be concerned about in the future! More

On time Ready for me upon my arrival and did work timely manor! And provided surprise transportation home and return I wasn’t expecting! I love the popcorn co Ready for me upon my arrival and did work timely manor! And provided surprise transportation home and return I wasn’t expecting! I love the popcorn coffee thanks! More

Excellent Experience for our 5th DTLA MBZ! Sergio carefully listed to what we were looking for and we discussed several vehicles, with their features etc... We took our selected model out for Sergio carefully listed to what we were looking for and we discussed several vehicles, with their features etc... We took our selected model out for a test drive & found it surprisingly peppy. Checked this model for stock and we found one that was available with the features we were interested in. It was in another lot as PDI hasn't been done yet since it was only received 3 days ago. This will be our 5th car either bought or leased from DTLA Mercedes Benz and we will definitely be back for another as their service is exceptional! More

Excellent Service & Experience Great selection and helpful sales staff. Habib took the time to listen to my needs and made excellent recommendations. He answered all my questions a Great selection and helpful sales staff. Habib took the time to listen to my needs and made excellent recommendations. He answered all my questions and followed through. Overall great experience! More

Great service for my car and well taken car of! nk you Ivan! Ivan is very helpful! They provide an amazing service and I feel comfortable trusting my car because i know they will take great care it. Ivan is very helpful! They provide an amazing service and I feel comfortable trusting my car because i know they will take great care it. More

New car purchase Derek was friendly and helpful. This my second time buying a car from him. It was an easy transaction and I am more than satisfied with my purchase. Derek was friendly and helpful. This my second time buying a car from him. It was an easy transaction and I am more than satisfied with my purchase. Takeo was the person who assisted me with the finance part and he was a pleasure to work with as well! More

DTLA Mercedes-Benz A+ Service I am always pleased to take my Mercedes to DTLA Mercedes-Benz for service. I am never disappointed. Everyone always does a great job and they are cour I am always pleased to take my Mercedes to DTLA Mercedes-Benz for service. I am never disappointed. Everyone always does a great job and they are courteous. More

Great Service The service experience at DLTA MZB is second to none. My longtime adviser, Juan Kim, is just great and nice to work with. Juan keeps me informed on The service experience at DLTA MZB is second to none. My longtime adviser, Juan Kim, is just great and nice to work with. Juan keeps me informed on the status of my service and calls once it's ready. The supporting staff at DLTA MZB is also an excellent group. More

Excellent Customer service Brian was very helpful and directed us to the right car and model. Paperwork was fast too. Much better dealership since changed owners! For a used car Brian was very helpful and directed us to the right car and model. Paperwork was fast too. Much better dealership since changed owners! For a used car don't expect much room for negotiation. More