
Mercedes-Benz of Los Angeles
Los Angeles, CA
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Great Job Thank you Juan Kim for helping me. You took the extra mile to make sure that my car issues were taken care of. The overall experience was great! Thank you Juan Kim for helping me. You took the extra mile to make sure that my car issues were taken care of. The overall experience was great! More
Excellent customer service Thank you Victor for you kind and thoughtful service for this visit. I appreciate your communications and working with me on this service experience a Thank you Victor for you kind and thoughtful service for this visit. I appreciate your communications and working with me on this service experience and meeting my needs. More
Pothole repairs My experience at DTLAM was great. As it generally always is. No waiting, courteous, friendly, professional and expedient. The problem with was as My experience at DTLAM was great. As it generally always is. No waiting, courteous, friendly, professional and expedient. The problem with was as fixed asap after waiting for the correct parts. I am always very happy and satisfied with the Service and the Service Advisor. This is why I have my cars serviced there since 1989. More
No Hassle Car Purchase Brian made the whole process simple and friendly. No pressure like the Encino dealership gave me. I spent 5 days trying to get the price from the Enci Brian made the whole process simple and friendly. No pressure like the Encino dealership gave me. I spent 5 days trying to get the price from the Encino salesperson. I finally got aggravated and left. Brian gave me a price within minutes, before I even arrived at the dealership. I told him I'd take it and drove down and signed all the paperwork and picked up my new car. I never buy from anyone that pressures me. I will definitely buy from Brian again and send all my friends and business associates. Everyone I met at the dealership was friendly and helpful without any pressure whatsoever. More
Ayman is excellent!!! Thank you to Ayman for his excellent customer service. He is patient, knowledgeable and fair. This is the second MB through him and this dealership. E Thank you to Ayman for his excellent customer service. He is patient, knowledgeable and fair. This is the second MB through him and this dealership. Everyone is friendly and never keep you waiting. All around good experience. Thank you! More
excellent service Tino was an excellent advisor and I'm very appreciative of everyones efforts. i will be back for my next service. He went above and beyond to make s Tino was an excellent advisor and I'm very appreciative of everyones efforts. i will be back for my next service. He went above and beyond to make sure the issues were fixed and that I was happy. More
Great service! Charles Eric Dorsey always provides excellent customer service. I can’t count on him to explain my car service needs. I love my CLA 250 Charles Eric Dorsey always provides excellent customer service. I can’t count on him to explain my car service needs. I love my CLA 250 More
Fascinating survice Jirayer is very helpful and he is super kind. He knows his job very well and even his explanation for the tire and tire protection is fascinating. I w Jirayer is very helpful and he is super kind. He knows his job very well and even his explanation for the tire and tire protection is fascinating. I would recommend him if you want a best service. More
Great experience No complains, excellent , and friendly service, and the work was provided in detail, and was done in a timely manner, and clarified what else is need No complains, excellent , and friendly service, and the work was provided in detail, and was done in a timely manner, and clarified what else is need in the near future. More
great service and very polite great service. fast and clean. very helpful, polite & knowledgeable thank you guys for all the service you do for our University we are always in a ru great service. fast and clean. very helpful, polite & knowledgeable thank you guys for all the service you do for our University we are always in a rush and you are always very timely on all the work done to our VIP's vehicles. More