Mercedes-Benz of Los Angeles

excellent No complains, excellent , and friendly service, and the work was provided in detail, and was done in a timely manner, and clarified what else is need No complains, excellent , and friendly service, and the work was provided in detail, and was done in a timely manner, and clarified what else is need in the near future. More

Awesome! It was real service! It took only 5 minutes for check up and they explained my questions so friendly. Thank you again, Frank and Juan! It was real service! It took only 5 minutes for check up and they explained my questions so friendly. Thank you again, Frank and Juan! More

SUPER HEROES...EDWARD TWUM and CRAIG SETTLES I had an amazing experience. This dealership gives great service. Everyone is friendly, and they have good popcorn too! Edward Twum is a great sale I had an amazing experience. This dealership gives great service. Everyone is friendly, and they have good popcorn too! Edward Twum is a great salesperson to have serve you. This man made my experience a simple one and we shared some good laughs too. Craig Settles is the "MAN" to get the job done. Thank you to both of you, for getting me into a car that I love and feel safe in. I recommend this dealership highly and the two that made it happen for me! More

excellent in every way. no complaints. great service! i was able to reach Shari and get my questions answers and he was able to clarify what needed to be done. no complaints. great service! i was able to reach Shari and get my questions answers and he was able to clarify what needed to be done. More

Amazing experience Absolutely the best dealership I've been to in Southern California! The service department was courteous, helpful, and knowledgeable. And they will m Absolutely the best dealership I've been to in Southern California! The service department was courteous, helpful, and knowledgeable. And they will match or beat competitors prices for service. More

Excellent service, as usual. Very impressed with my recent service at Mercedes-Benz of Los Angeles. To ensure that my concerns are addressed, the service representative drove the Very impressed with my recent service at Mercedes-Benz of Los Angeles. To ensure that my concerns are addressed, the service representative drove the car with me to make sure that he can experience the issue I raised. After they performed what they thought would address the issue, and re-tested the car, he realized the problem was not yet properly addressed, and decided to do more work on the car to fully address the problem. When I picked up the car, the problem was fully resolved. Thank you. More

Edward was a great partner to work with! Edward was a great partner to work with. Fast, concise and clear and he made us feel valuable customers- great experience! You have a real asset with Edward was a great partner to work with. Fast, concise and clear and he made us feel valuable customers- great experience! You have a real asset with him! More

"From a long-time customer of this dealership" This is the third consecutive Mercedes that I've leased here and, as always, the process was very easy, painless, and productive. Both of the employee This is the third consecutive Mercedes that I've leased here and, as always, the process was very easy, painless, and productive. Both of the employees that I worked with were exceedingly professional, friendly, helpful, and clear throughout the process. More

Service Great service department ! Tino was very helpful and knowledgeable. Will be happy to bring my Mercedes back for service anytime. The service departmen Great service department ! Tino was very helpful and knowledgeable. Will be happy to bring my Mercedes back for service anytime. The service department as a whole was pleasant and professional More

Exceptional service !! On the morning of March 1, 2019, I experienced a front right tire blow-out in the downtown Los Angeles area after hitting a huge pot hole on Beverly B On the morning of March 1, 2019, I experienced a front right tire blow-out in the downtown Los Angeles area after hitting a huge pot hole on Beverly Blvd. I immediately proceeded to the closet Mercedes Benz dealership which was Mercedes Benz of Los Angeles. Despite having numerous vehicles in its service area, I was immediately greeted by an individual in the service area. I was thereafter directed to an individual who was (and is) assigned to "Tire" service. My vehicle was designated as an "Express" service and I was told it would take approximately two hours to have my tire replaced and the vehicle alignment checked. The dealership then paid for my Uber transportation to a local restaurant where I was able to have a late breakfast. In about one and one half hour my vehicle was fully serviced (as well as being washed) and I was on my way. Having been a previous BMW (7 series) owner, I can say that the service and treatment that I received at Mercedes Benz and no doubt the Mercedes Benz of Los Angeles dealership was above and beyond the best service experienced in my years of driving and owning BMWs and now Mercedes Benz vehicles. Thank you once again to the exceptional individuals at the service area of Mercedes Benz of Los Angeles !! More