Mercedes-Benz of Los Angeles

Great service This is my second time I take my 2016 Mercedes to get it’s service done at this dealer ship. With both times I have arrived I have been very satisfied This is my second time I take my 2016 Mercedes to get it’s service done at this dealer ship. With both times I have arrived I have been very satisfied with the staff. More

Service was great the wait time was long. I arrived at 8:45am for a 9::15am apt left close to 12pm. I was disappointed with my car wash, they did not wip was great the wait time was long. I arrived at 8:45am for a 9::15am apt left close to 12pm. I was disappointed with my car wash, they did not wipe the console or cup holders and trash was left under the dri seat. More

Exceptional Service As soon as you drive into this location, the feeling of royalty is begun and readily received! You get spoiled to this luxury and love! If you decide As soon as you drive into this location, the feeling of royalty is begun and readily received! You get spoiled to this luxury and love! If you decide to wait for your car, in the waiting area, the coffee, teas, etc., , fuit, lemon water++ and popcorn spoll your appetite! It’s a very exceptional time as you wait for the servicing of your vehicle, which is also exceptional!! More

Great service team who were very helpful in addressing the items I raised regarding the servoce. The turnaround for the service was also really good at approximate team who were very helpful in addressing the items I raised regarding the servoce. The turnaround for the service was also really good at approximately 2 hours. Would definitely recommend this service department. More

Barry made it very easy and honest. We were quoted by our neighborhood mechanic that the repairs would cost $4000. The van only has 40k miles and this would have been something that we w We were quoted by our neighborhood mechanic that the repairs would cost $4000. The van only has 40k miles and this would have been something that we would not have been able to afford. Barry quoted us $200 for the estimate and was able to reduce the cost to $165 after all was said and done. He also estimated that we would be without the van for 24 hours which he was able to get done in only a few hours which allowed us enough time to get the van back before needing to rent one in its replacement. Thank you for running an honest service department, for making it easy to pay and for the speedyness of the service. Matt More

excellent service and price was reasonable. Cash Lee tried so hard to meet our needs. He helped us to make decision easier to find options. maintenance and fina service and price was reasonable. Cash Lee tried so hard to meet our needs. He helped us to make decision easier to find options. maintenance and financials. I'm so ready to refer him to my friends. More

Excellent Service all the way Tony Mezeraani's Sales Manager's team is amazing. Bill Woodman and Craig Settles were very courteous and helpful. Definitely would recommend DTLA Mer Tony Mezeraani's Sales Manager's team is amazing. Bill Woodman and Craig Settles were very courteous and helpful. Definitely would recommend DTLA Mercedes Benz. More

Always a Reliable Visit Tino and the service team always take good care of me and my cars whenever I have needed service. I’m usually in and out as expected and if there is a Tino and the service team always take good care of me and my cars whenever I have needed service. I’m usually in and out as expected and if there is a delay I’m kept in the loop . More

Awesome Service! Always a pleasure bringing my car here for service! Barry Murphy is the best! I never have to wait and they always have my car finished quickly. Always a pleasure bringing my car here for service! Barry Murphy is the best! I never have to wait and they always have my car finished quickly. More

Excellent Service Frank is very courteous and values his customers. His attitude is superior. My husband and I will only bring our car in for service if he is availab Frank is very courteous and values his customers. His attitude is superior. My husband and I will only bring our car in for service if he is available! More