Mercedes-Benz of Los Angeles

Express Service Thorough assessment upon entry to the service area, which determined an urgent need (new tires) that I wasn’t aware of. Attentive, quick service. Comp Thorough assessment upon entry to the service area, which determined an urgent need (new tires) that I wasn’t aware of. Attentive, quick service. Comprehensive vehicle report provided for future service needs. More

EXPRESS A7 SERVICE We made an appointment for our A7 service. We needed the car in 3 hours. Evelyn put an express service. We were UBER'd to Langers and by the end fo We made an appointment for our A7 service. We needed the car in 3 hours. Evelyn put an express service. We were UBER'd to Langers and by the end four meal the car was ready. The service was completed and the car cleaned and washed. The staff at DTLA was courteous and professional. More

recent service visit best service rep's ever..... I have been a customer over 20 years................... service crew are concerned and help with any question.. can't best service rep's ever..... I have been a customer over 20 years................... service crew are concerned and help with any question.. can't wait until next service More

Excellent Service with easy transaction Michael Jhun helped me out selecting the car I want and the whole experience was very pleasant. He covered all the bases, and tried to explain all th Michael Jhun helped me out selecting the car I want and the whole experience was very pleasant. He covered all the bases, and tried to explain all the questions I had. More

Great! Very helpful, not your typical pushy experience. Raj was great to work with. He worked with what I told him I wanted. Very professional. Will be back Very helpful, not your typical pushy experience. Raj was great to work with. He worked with what I told him I wanted. Very professional. Will be back next time I want a new car. More

Good Experience as always We have been customers for couple years now ,very friendly and awesome service .overall it was a very good experience as usual. Thank You Alex . We have been customers for couple years now ,very friendly and awesome service .overall it was a very good experience as usual. Thank You Alex . love my GLC300W More

Always a satisfied customer Omar is the best!!! I love every experience I have at the dealership.Loyal customer. I am always happy and satisfied. First class service all the way. Omar is the best!!! I love every experience I have at the dealership.Loyal customer. I am always happy and satisfied. First class service all the way. More

Quick, reliable service Tino, the Service Rep. met me at 7:00 a.m. and had me out just a few minutes later. He kept me informed by texts during the day as to the progress of Tino, the Service Rep. met me at 7:00 a.m. and had me out just a few minutes later. He kept me informed by texts during the day as to the progress of the repairs. Paid online, car waiting for me when I arrived to pick up, left within minutes of arriving. Could not have been a better experience. Tino is the best! More

Friendly and efficient Had a seamless experience purchasing a new vehicle. The team went above and beyond to find exactly the car I wanted, and got it to me in a short time Had a seamless experience purchasing a new vehicle. The team went above and beyond to find exactly the car I wanted, and got it to me in a short time frame. Thank you! More

Up sell with the repair? Got a flat (sidewall) so towed car in after hours for new tire. Over the phone the advisor tried to talk me into 2 new tires even though I knew the ot Got a flat (sidewall) so towed car in after hours for new tire. Over the phone the advisor tried to talk me into 2 new tires even though I knew the other front tire was ok. Even on the complimentary inspection nothing was marked about tires. Car is a 2016 CPO that I bought in November from this dealership so I could not believe that the tread would be out of spec in 2-3 months. I did not appreciate the up-sell. Otherwise car was repaired quickly and returned clean. The tech had me check the other small repairs before I left. More