Mercedes-Benz of Los Angeles

Fantastic experience. We went into the dealership to research opportunities and came out with a wonderful new car. Frank was very, very helpful and the gentleman in the Fi We went into the dealership to research opportunities and came out with a wonderful new car. Frank was very, very helpful and the gentleman in the Finance Department who walked us through the paperwork. It was a lot easier than previous experiences with other makes. More

my experience was great!! My experience with sale rep, Mr. Raymond Orosa was an excellent one. His customer service approach was caring and he answered all my concerns. Thank My experience with sale rep, Mr. Raymond Orosa was an excellent one. His customer service approach was caring and he answered all my concerns. Thanks More

Nice service I really like this location because people who work there are so nice and helpful. Im glad to that I bought a good car and also good service. I really like this location because people who work there are so nice and helpful. Im glad to that I bought a good car and also good service. More

Service Review My Experience with the service Department was favorable. Jerry was personable, knowledgeable and accomodating. I will definitely recommend Downtown LA My Experience with the service Department was favorable. Jerry was personable, knowledgeable and accomodating. I will definitely recommend Downtown LA Mercedes Benz to my firends and relatives. More

Right away to rebecca! Rebecca is a nice, kind, intelligent person, she takes care of you so much. I really really recommend rebecca for anyone who goes to mercedes dtla dea Rebecca is a nice, kind, intelligent person, she takes care of you so much. I really really recommend rebecca for anyone who goes to mercedes dtla dealer More

Good review. Frank Phiiips does a good job with the whole experience. From start to finish he is always there. Good job Frank,you are the best. Frank Phiiips does a good job with the whole experience. From start to finish he is always there. Good job Frank,you are the best. More

Excellent purchase experience Best purchase experience from Sales to Finance. Well knowledge sales manager Mason Cheung greeted my wife and I at the DTLA. He presented the car to Best purchase experience from Sales to Finance. Well knowledge sales manager Mason Cheung greeted my wife and I at the DTLA. He presented the car to us and showed us all the options and packages and functionality of the car. Straight forward pricing and negotiation. Our thought was just to look at a car to getting the best deal from Mason. Processing finance paperwork was at ease with the finance manager. Thank you More

Salesperson The salesperson was very kind and gave me a detailed and acurate explanation of my choice of the car. Also he was very puntual and trustworthy. The salesperson was very kind and gave me a detailed and acurate explanation of my choice of the car. Also he was very puntual and trustworthy. More

very pleasant experience Easy to deal with, no BS brought car to my home. Local Westlake Village dealer impossible to deal with, arrogant and EXPENSIVE, saved thousands by goi Easy to deal with, no BS brought car to my home. Local Westlake Village dealer impossible to deal with, arrogant and EXPENSIVE, saved thousands by going to Downtown. Bought also a Porsche from them before, same great experience. Highly recommend Raymond Orosa and his team. More

This experience was much better than previous services so far, no complaints. Had unaddressed concerns on prior issues. Just not happy with this dealership, only continue to have car service at this loc so far, no complaints. Had unaddressed concerns on prior issues. Just not happy with this dealership, only continue to have car service at this location it is a convenient location for me. More