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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

November 26, 2018

Excellent service! This is my 4th leased Mercedes at Downtown LA motor. Very Good service and price! Jaz and Derek are great! Especially Jaz, he always got the best dea More

by lesleym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaz Ji, Derek Kim
November 24, 2018

Best car experience Jaz, Craig and Rafael were great. We were in and out in about 2 1/2 hours. Everything went smooth and everyone was extremely helpful. My wife and I More

by Burtonlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzalez, Jaz Ji, Craig Settles
November 22, 2018

Feeling like a family All employees are very kind and work fast as in my shoes. I like my new special ordered 2019 E 300 a lot. Thank you. More

by luciagiljalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Tran and George Bik. and Ola Amosun
November 22, 2018

Hassle free Ivan was able to get the best possible deal for me and explained what was wrong with my car and what was the best possible solution to fix it in a tim More

by Alexjn009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
November 19, 2018

Great staff always makes it easy When i call my service manager Frank Phillips with a question he always has the right answer and is quick to get my car in the shop snd get it back to More

by Al Franklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Habib Amla, Frank Phillips
November 19, 2018

Routine service My service was arranged and completed as promised in one day. My Service Advisor, Jerry Dilanchiyan did an outstanding job as usual. I have been dea More

by John Nachazel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
November 19, 2018

Good Job! I received excellent attention and everybody was courteous and friendly. I am pleased with my 2018 Mercedes Benz C300. I really enjoyed driving it ev More

by HelenRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna
November 19, 2018

good service They have nice facility. Best car wash among all Mercedes dealers. Ivan is very friendly and upfront. He'd be the best if he can give me better discou More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
November 19, 2018

Excellent customer service I would like to commend my service advisor Barry for the excellent customer service. Barry is very knowledgeable. Answered all my questions. He advise More

by Cguevara11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
November 19, 2018

This my 3rd Mercedes, 2nd at DT MB Great Staff I like the service and the people! My wife Debra is very pleased with her new E-450 Convertible!Chris was helpful explaining the new features and off More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me George Bic & Chris, Barry Murphy, Craig Settles
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