Mercedes-Benz of Los Angeles

Excellent Services Art Magsayo and Diego Ruano are hands on and considerate salesperson. Highly recommended at DTLA location. Art's continues status us with our special Art Magsayo and Diego Ruano are hands on and considerate salesperson. Highly recommended at DTLA location. Art's continues status us with our special built car from overseas by phone or email. He and Diego's assistance us with the equipment even after the deal has closed. A+ service's. More

Ask for Art Art is a hands on and considerate sales person. Highly recommended at DTLA location and by he continues to be of assistance even after the deal has c Art is a hands on and considerate sales person. Highly recommended at DTLA location and by he continues to be of assistance even after the deal has closed. A+ service. More

Dodge Challenger SRT 392 Although I did not purchase a Mercedes from this dealership I did purchase another vehicle. The customer service was above reproach and I could not h Although I did not purchase a Mercedes from this dealership I did purchase another vehicle. The customer service was above reproach and I could not have asked for a better experience. The whole purchasing process was smooth and easier than expected. My wife and I are very happy with our purchase and we want to thank Ayman for that. Thanks Again More

Always great! Quick in and out! Which is important for us Angelalinos that are always in a hurry! I love the Uber to and from work if need be! Quick in and out! Which is important for us Angelalinos that are always in a hurry! I love the Uber to and from work if need be! More

Excellent Frank Philipps is a great guy, helped me before, I am glad he way helping again! I will coming back,, great dealer experience.. will recommend. Frank Philipps is a great guy, helped me before, I am glad he way helping again! I will coming back,, great dealer experience.. will recommend. More

Taken care of Just wanted wanted to give my thanks to Omar at downtwon la motors for taking care of ke again. Will always return as long as Omar is with MBZ. Just wanted wanted to give my thanks to Omar at downtwon la motors for taking care of ke again. Will always return as long as Omar is with MBZ. More

Best Mercedes Dealer I just bought a 2019 GLC 300 from DTLA Motors. Rafael Gonzalez provided the best and the most pleasant experience in buying a new car My first con I just bought a 2019 GLC 300 from DTLA Motors. Rafael Gonzalez provided the best and the most pleasant experience in buying a new car My first contact with DTLA Motors was two years ago when I was looking to buy a C300. I sent request for proposal to several dealers in LA, OC & SBernadino. I specifically requested email proposal only NO phone calls. They all called! DTLA MotorI was the only one adhered to the request. I received an email from Rafael Gonzalez, in it was a proposal with detailed line items showing the description of the standards and options that were included in the car with the exact cost of each item including tax and fees as well as the id number of the vehicle. I knew which car I was going to get, with what options and for how much before I left my house; and when I got there the car was prepped and ready for me. I have owned several different models MB and have had dealings with 4 other MB dealers before I came to DTLA Motors; and not one of them even came close to the experience I have with DTLA Motors. This time I made one phone call to Rafael telling him I wanted to trade the C300 in for a new GLC; a little while later, he sent me an email with a detail of the new car that he matched the options with what I chose in the other car, gave me a trade-in price and the bottom line of what I will pay. I got my new car the next day. Additionally, everyone in Finance Department starting with the Director, Marouan Mossadaq, is really great; everything was straight forward - no upselling!!! More

Fantastic service!!! 5 Stars Service!!! Juan Kim very professional and detail oriented, it was a pleasure dealing with him! Would recomend this agency Voery conforta 5 Stars Service!!! Juan Kim very professional and detail oriented, it was a pleasure dealing with him! Would recomend this agency Voery confortable settings!!! Thank You More

Professionl staff Was very pleased with the service, the staff. The facility was clean and staff very organized. A great visit, glad I changed dealership. Looking forw Was very pleased with the service, the staff. The facility was clean and staff very organized. A great visit, glad I changed dealership. Looking forward to doing business in the future. More

Best service for my benz Ive taken my car to a couple of different locations. This has been the best so far. They are very detailed and even sent me a detailed report prior to Ive taken my car to a couple of different locations. This has been the best so far. They are very detailed and even sent me a detailed report prior to picking up my car. More