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Mercedes-Benz of Loveland

Loveland, CO

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rated
478 Reviews
At Mercedes-Benz of Loveland, we’re all about providing the best possible experience for our customers. Through tireless efforts, our dealership has earned a stellar reputation among Mercedes-Benz owners in Northern Colorado, which is why they not only return again and again, but also refer their friends and family. If you’re in the market for a new vehicle, we are the place to visit. Our selection of new and pre-owned vehicles is massive. Among our stock are the incredibly popular C-Class and E-Class, plus the tough and beautiful GLE. We know that shopping for a car can be tiresome, which is why we strive to be different. Our sales process is efficient, because your time is precious, meaning you can get on with life sooner. We also strive to be transparent during each vehicle transaction, helping you feel confident in your purchase. Owning a vehicle means you must keep up with maintenance, and unfortunately sometimes deal with repairs. To help soften the blow, we offer an exclusive pickup and delivery service. All you have to do is set up a time and place, and a member of our professional staff will pick up your vehicle and drive it back to the service department. Once the work has been completed, we will take the vehicle back to where you specify. While your vehicle is being worked on, we can also provide a way for you to get around. Our dealership has a massive fleet of courtesy and loaner Mercedes-Benz models, ensuring that you can still enjoy the best in German engineering and craftsmanship while you wait for your vehicle to be serviced. Our service staff knows what Mercedes-Benz vehicles need, helping keep your car or SUV running smooth and efficient for years to come. It’s a great way to protect your investment and ensure that your vehicle won’t fail when you need it most. In short, coming to Mercedes-Benz of Loveland means you get to enjoy a first class ownership experience. Once you give us a try, you’ll know why so many of our customers refuse to go anywhere else.
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4040 Byrd Dr

Loveland, CO

80538

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Showing 478 reviews

June 16, 2021

Can't say enough about this dealership. Brian and Nick the sales managers. Alex in Finance. Trent, the general manager and, of course, Chase Albright, super guy in sales who was very professional and to More

by barkerwyoming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Albright
Jun 17, 2021 -

Mercedes-Benz of Loveland responded

Hi, Barkerwyoming, thank you so much for your feedback about Mercedes-Benz of Loveland! We strive to provide the best experience to all our customers. Brian,Nick,Alex and Chase Albright will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Loveland

June 07, 2021

Ray Plasencis helped me when I bought my new Mercedes from Mercedes of Loveland, Colorado. This was the easiest car buying experience I have ever had. Felipe Sorzano did the financing for me at the dea More

by charmaine0717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sorzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Plasencis
Jun 08, 2021 -

Mercedes-Benz of Loveland responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Loveland we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 07, 2021

Peter in sprinter service was outstanding. Kept me informed and explained repair. Kasey was a great contact to keep me up to date in repair More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Sukiko Curtis
Jun 08, 2021 -

Mercedes-Benz of Loveland responded

Hi Mark, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Loveland we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 03, 2021

Very knowledgeable, responsive and friendly. They helped me beyond just the car and resolved with unforeseen circumstances to make my experience smoother. Thanks Carlos and Team! More

by FT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Clarke, Carlos E. Rodriguez-Sanchez
Jun 05, 2021 -

Mercedes-Benz of Loveland responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Loveland. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Loveland!

June 02, 2021

Very fine dealership. Excellent service. Nick was very professional and knowledgeable. We would recommend anyone to Mercedes Benz of Loveland. Everyone was welcoming and very nice. More

by gvhiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MARTINEN
Jun 04, 2021 -

Mercedes-Benz of Loveland responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Loveland for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 17, 2021

Outstanding service provided. Everybody was very knowledgeable and friendly. Vehicle was serviced with care. Thanks. Came into service without and appointment and the issue was resolved in less t More

by frsanchez04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Sukiko Curtis
May 18, 2021 -

Mercedes-Benz of Loveland responded

Hi, thank you so much for your feedback about the Mercedes-Benz of Loveland! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Loveland!

May 13, 2021

Excellent Service. Kasey was very knowledgeable, professional & was able to explain all issues & recommended resolutions. She set my expectation that they would need the car for a week, as it need More

by lp303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Sukiko Curtis
May 14, 2021 -

Mercedes-Benz of Loveland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Loveland! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 12, 2021

had apt. for recall told 5 to 6 hrs, kept it 3 days without loaner car. called 1/2 hr before closing to pickup RIDICULOUS More

by mp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kasey Sukiko Curtis
May 12, 2021 -

Mercedes-Benz of Loveland responded

Hi, thanks for reaching out to us. Our team at Mercedes-Benz of Loveland is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (970) 744-2279 and we will do our best to make this better. Looking forward to hearing from you. Take care!

May 07, 2021

Great place to buy a car! Professional and knowledgeable staff. Chase was great to work with and made the process easy! Brian made sure we were taken care of with the best deal. More

by kristenhice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Albright
May 07, 2021 -

Mercedes-Benz of Loveland responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Loveland we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 06, 2021

We went out to look for a replacement for my 2003 Landcruiser. The Pre-owned Mercedes were priced in the range we wanted to spend. Carlos was our salesman and he was extremely helpful in our search More

by Kimber.hutson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos E. Rodriguez-Sanchez
May 07, 2021 -

Mercedes-Benz of Loveland responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Loveland. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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