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Mercedes-Benz of Loveland

4.9

218 Lifetime Reviews

4040 Byrd Dr, Loveland, Colorado 80538
Call (888) 692-6907

218 Reviews of Mercedes-Benz of Loveland

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January 12, 2019

"Personable "

- VCCC

Nic was very pleasant to work with. He helped us find the perfect car. We enjoyed our experience. Felipe was very personable and thoughtful of our time.

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Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 09, 2019

"Accommodating and Responsive"

- Mhow

We drove to Loveland from Denver to check out a used C-Class we saw on their website. Nic Mercer made time to walk us through the features of the car and take us for a test drive. We had some complications with our trade-in vehicle and they helped us through each step of the process. They seemed to be as concerned about structuring a deal that worked for us as well as them. All the paperwork was ready when we drove back up a couple days later. We worked with Felipe in Finance. He was very pleasant and he did a great job explaining everything. Nic spent another half hour or so walking us through the car and helping us with some basic programming. Great experience overall...very comfortable...no pressure. Everybody we encountered was very pleasant. Best of all, we got a loaded, low-mileage car for a great price.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 05, 2019

"First time customer of Mercedes-Benz"

- DALE+sammy

Our purchase centered mostly around the vehicle as a preferred vehicle after checking 7 other makes of comparable sized SUVs. Secondly, we were pleasantly surprised for the prompt, courteous and informative manor given by the sales personnel during this purchase.

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Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 28, 2018

"Very professional and overall a great experience!"

- Brad2253

I continue to have a great buying experience from Mercedes-Benz of Loveland. I just leased my 4th car from them, and plan to continue well into the future. They always make me feel like I'm their only customer, and the sales team always takes the time to explain everything in detail.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Carlos E. Rodriguez-Sanchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kasey Sukiko Curtis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Hardin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Trent Olinger
December 22, 2018

"Fast and Friendly"

- katkloby

This was the best car buying experience of my life. They were very fast and efficient and the staff were all so courteous. I highly recommend them.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 21, 2018

"Best Car buying experience EVERRRR! 😊"

- Mikeandkaren

Excellent, excellent customer service! Fast, efficient, effortless car buying experience!! These guys are the best!! Thank you sooooo much!! Go see them- seriously!! Mike and Karen

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Parker Jacobs
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Butler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alex Clarke
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 18, 2018

"Great Experience"

- RhondaS

HIghly recommend this dealership. We have always steered clear of dealerships because of the experience going to them; however this was completely different. Very relaxed atmosphere, no pressure and the process of buying was so smooth and easy and very quick.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 18, 2018

"Went to test drive a Mercedes"

- WhBa

Went to test drive a Mercedes and left with an amazing car, best I've ever been in, and the beginnings of a great relationship. MB or Loveland has amazing respectful service!

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Recommend Dealer
Yes
Employees Worked With
Chase Albright
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Butler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 14, 2018

"Very satisfied customer, loved the experience!"

- Paulp

We purchased a 2017 Mercedes C300 with only 2800 miles, it was like brand new and still had that new car smell. Dealership was great and Nic Mercer was great to work with and extremely helpful, not to mention we save $15k on this car vs a new one!!!! Could not beat this deal anywhere! Very pleased with our new purchase!!!!!

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 10, 2018

"Excellent dealership"

- JasonB

Nic was great to work with. I had a very strict budget I had to work with. I wasn't sure when I walked in if they could get to where I needed to be, but they figured out a way to make it work. When it came time to sign the paperwork, they had everything ready to go and it was quick and painless. I'd definitely work with them again.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nic Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Felipe Sorzano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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