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Mercedes-Benz of Loveland
Loveland, CO
478 Reviews
At Mercedes-Benz of Loveland, we’re all about providing the best possible experience for our customers. Through tireless efforts, our dealership has earned a stellar reputation among Mercedes-Benz owners in Northern Colorado, which is why they not only return again and again, but also refer their friends and family.
If you’re in the market for a new vehicle, we are the place to visit. Our selection of new and pre-owned vehicles is massive. Among our stock are the incredibly popular C-Class and E-Class, plus the tough and beautiful GLE.
We know that shopping for a car can be tiresome, which is why we strive to be different. Our sales process is efficient, because your time is precious, meaning you can get on with life sooner. We also strive to be transparent during each vehicle transaction, helping you feel confident in your purchase.
Owning a vehicle means you must keep up with maintenance, and unfortunately sometimes deal with repairs. To help soften the blow, we offer an exclusive pickup and delivery service. All you have to do is set up a time and place, and a member of our professional staff will pick up your vehicle and drive it back to the service department. Once the work has been completed, we will take the vehicle back to where you specify.
While your vehicle is being worked on, we can also provide a way for you to get around. Our dealership has a massive fleet of courtesy and loaner Mercedes-Benz models, ensuring that you can still enjoy the best in German engineering and craftsmanship while you wait for your vehicle to be serviced.
Our service staff knows what Mercedes-Benz vehicles need, helping keep your car or SUV running smooth and efficient for years to come. It’s a great way to protect your investment and ensure that your vehicle won’t fail when you need it most.
In short, coming to Mercedes-Benz of Loveland means you get to enjoy a first class ownership experience. Once you give us a try, you’ll know why so many of our customers refuse to go anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 478 reviews
July 10, 2019
"Fabulous" Customer Service We had a great experience purchasing our new beautiful car, its been a dream of mine to own a Mercedes. Paul & Brian were so helpful and assisted us i We had a great experience purchasing our new beautiful car, its been a dream of mine to own a Mercedes. Paul & Brian were so helpful and assisted us in picking the best car that fit our needs and price. Felipe was so friendly going over all of our paper work, so smooth and easy. I will defiantly go back for years to come, and let all my friends know what an Awesome experience I had. Thanks again Terry K More
by Terry01
July 07, 2019
Great customer service We were accommodated to our schedule and did The paperwork very quick, then had a thorough review of all the new features in the car. We were accommodated to our schedule and did The paperwork very quick, then had a thorough review of all the new features in the car. More
by Jackpot
Employees Worked With
Chase Albright
July 02, 2019
Very helpful and knowledgeable No hassle in dealing with purchasing a vehicle here. They were very helpful. Paul and Nic stayed late to finish the deal. Very happy! Thank you! No hassle in dealing with purchasing a vehicle here. They were very helpful. Paul and Nic stayed late to finish the deal. Very happy! Thank you! More
by Beausrt8
July 01, 2019
Excellent service We had a great experience purchasing our car from Mercedes-Benz of Loveland. Our salesman, Brad, did an amazing job listening to exactly what we were We had a great experience purchasing our car from Mercedes-Benz of Loveland. Our salesman, Brad, did an amazing job listening to exactly what we were looking for...and found us our "dream-car". More
by Andrea
June 25, 2019
Excellent service! I've worked with Chase in the past. He is a consummate salesperson. He will give you the best deal and work with the client to the best of his abili I've worked with Chase in the past. He is a consummate salesperson. He will give you the best deal and work with the client to the best of his ability! More
by janeeden
Employees Worked With
Filepe Sorzano, Chase Albright
June 15, 2019
Wonderful, wonderful dealership!! We just bought our second used car from Mercedes-Benz of Loveland. In both cases, we felt valued, appreciated, and respected. The sales person (Paul We just bought our second used car from Mercedes-Benz of Loveland. In both cases, we felt valued, appreciated, and respected. The sales person (Paul), sales manager (Brian), and finance advisor (Felipe) were all attentive and professional. And the service staff did an amazing job inspecting the car, addressing issues, and preparing it for us. Thank you Mercedes-Benz of Loveland!!! More
by Windsor CO fam
June 15, 2019
Great Service We bought a used car today and Paul was very helpful and honest about getting us the best price possible. I would recommend checking out this dealersh We bought a used car today and Paul was very helpful and honest about getting us the best price possible. I would recommend checking out this dealership for a Mercedes. More
by s
June 12, 2019
Top Notch Sales and Service Alex Clarke provided us with another smooth trouble-free new car purchase experience recently. Bill Holloway guided us to the SUV we chose, clarifying Alex Clarke provided us with another smooth trouble-free new car purchase experience recently. Bill Holloway guided us to the SUV we chose, clarifying the different options available. The pride all employees take in their responsibilities is obvious. You end up with unusual outcomes, such as trusting what they tell you, based on expectations met and exceeded. We will be back. Bill and Gloria More
by Benz
June 03, 2019
Purchase of a 2019 GLC Empathetic, professional, thoughtful, kind - Mr. Rodriguez-Sanchez and Mr. Sorano both exhibited a strong sense of customer culture in our purchase. Empathetic, professional, thoughtful, kind - Mr. Rodriguez-Sanchez and Mr. Sorano both exhibited a strong sense of customer culture in our purchase. We left another manufacturer behind to buy this auto, and we are looking forward to our new relationship enthusiastically. A strong recommendation so far! Dave and Geri More
by Dave and Geri
June 03, 2019
Excellent Service Just purchased my second car from this dealer. Carlos and Brain worked super hard to get me the deal I wanted. The process was seemless and Alex had Just purchased my second car from this dealer. Carlos and Brain worked super hard to get me the deal I wanted. The process was seemless and Alex had everything ready for me to sign. I love doing business with these guys. The service is amazing, the car was spotless, and I appreciate Carlos taking the time to spend with me on all of the details and new features of the car. I was smiling from ear to ear when I drove off! Also, I want to acknowledge the staff that cleans our cars. It is a thankless job and I really appreciate the great job the guys do each and every time I come by for a wash!! Melany More
by PreVu
Employees Worked With
Other Employees :
Alex Clarke, Carlos E. Rodriguez-Sanchez
