Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Loveland
Loveland, CO
478 Reviews
At Mercedes-Benz of Loveland, we’re all about providing the best possible experience for our customers. Through tireless efforts, our dealership has earned a stellar reputation among Mercedes-Benz owners in Northern Colorado, which is why they not only return again and again, but also refer their friends and family.
If you’re in the market for a new vehicle, we are the place to visit. Our selection of new and pre-owned vehicles is massive. Among our stock are the incredibly popular C-Class and E-Class, plus the tough and beautiful GLE.
We know that shopping for a car can be tiresome, which is why we strive to be different. Our sales process is efficient, because your time is precious, meaning you can get on with life sooner. We also strive to be transparent during each vehicle transaction, helping you feel confident in your purchase.
Owning a vehicle means you must keep up with maintenance, and unfortunately sometimes deal with repairs. To help soften the blow, we offer an exclusive pickup and delivery service. All you have to do is set up a time and place, and a member of our professional staff will pick up your vehicle and drive it back to the service department. Once the work has been completed, we will take the vehicle back to where you specify.
While your vehicle is being worked on, we can also provide a way for you to get around. Our dealership has a massive fleet of courtesy and loaner Mercedes-Benz models, ensuring that you can still enjoy the best in German engineering and craftsmanship while you wait for your vehicle to be serviced.
Our service staff knows what Mercedes-Benz vehicles need, helping keep your car or SUV running smooth and efficient for years to come. It’s a great way to protect your investment and ensure that your vehicle won’t fail when you need it most.
In short, coming to Mercedes-Benz of Loveland means you get to enjoy a first class ownership experience. Once you give us a try, you’ll know why so many of our customers refuse to go anywhere else.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 478 reviews
May 08, 2019
Excellent Buying Experience I had an excellent buying experience working with Brian Butler and Chase Albright, as well as Alex Clarke in the finance department. They all made the I had an excellent buying experience working with Brian Butler and Chase Albright, as well as Alex Clarke in the finance department. They all made the experience very easy and I feel extremely happy about my purchase. They were dedicated in helping me find the right car for me. I highly recommend the entire team. More
by Perfect car for me!
May 02, 2019
Accommodating & Understanding Bradley and Brain were great to work with. Both were understanding of my situation. Brain did a great job in making sure I was comfortable with their Bradley and Brain were great to work with. Both were understanding of my situation. Brain did a great job in making sure I was comfortable with their suggestions and that I was clear with the processes. James, with the service department was accommodating my needs and time-frame. Felipe was wonderful. He clearly explained all of the additional options to me and was not pushy. More
by jmarx
Employees Worked With
Other Employees :
Bradley Perkins , James Longhurst
April 23, 2019
Above & Beyond!! Chase was exceptional to work with and bent over backwards to make our first ever Mercedes purchase an exceptional experience!! Wonderful customer ser Chase was exceptional to work with and bent over backwards to make our first ever Mercedes purchase an exceptional experience!! Wonderful customer service! Highly recommend! More
by Ms. Hood
Employees Worked With
Chase Albright
April 17, 2019
E-300 purchase Paul and Felipe were awesome. They took care of us in a speedy way and stayed over to get everything done correctly. The were not pushy are try and Paul and Felipe were awesome. They took care of us in a speedy way and stayed over to get everything done correctly. The were not pushy are try and sell up things we did not want. . We bought a E-300 Paul took time out to show us the features on the car. They both were great to do business with. I do not know the name of the man that cleaned the car up for us but he was very nice also. Thank you so much for your customer service. More
by Happy Haleys
April 06, 2019
Quality service and friendly staff At Mercedes of Loveland we received great service and a friendly staff. Chase was very knowledgeable and helpful. They backed their word and sold us a At Mercedes of Loveland we received great service and a friendly staff. Chase was very knowledgeable and helpful. They backed their word and sold us a great SUV at a very good price. We will be recommending them to our friends. More
by sutherland
Employees Worked With
Chase Albright
April 04, 2019
Outstanding product knowledge All dealerships claim to be to be good but none deliver a superior customer experience at the highest level like Mercedes of Loveland. This is a quali All dealerships claim to be to be good but none deliver a superior customer experience at the highest level like Mercedes of Loveland. This is a quality business with high levels of expertise in all departments. Chase Albright our sales advisor, has outstanding product knowledge and delivers a car to new buyers more through than we have experienced anywhere. This purchase was our 5th Mercedes and we learned more from Chase than ever before. More
by Satisfied customers
Employees Worked With
Chase Albright
April 03, 2019
Excellent customer service Paul was an amazing and non-pressuring salesman. Excellent customer service and very thorough knowledge about the vehicles themselves. His support fro Paul was an amazing and non-pressuring salesman. Excellent customer service and very thorough knowledge about the vehicles themselves. His support from his manager Alex also was integral in our experience More
by Momovboys
March 26, 2019
Thank you Chase + MB Loveland After being on the hunt for a new vehicle, I set my sights on a GLE 400. I slid into Mercedes Benz of Loveland an hour before closing, pleased to find After being on the hunt for a new vehicle, I set my sights on a GLE 400. I slid into Mercedes Benz of Loveland an hour before closing, pleased to find the exact model, color and options I wanted sitting in the lot. Chase stayed after closing to help me, and was so pleasant and kind. Start to finish, the most amazing experience I’ve ever had at a dealership - thank y’all! More
by cvasqueeler
March 23, 2019
Surprise Purchse We weren’t even planning on purchasing a Mercedes in particular, however we found a great vehicle and our sales representative Nic Mercer was fabulous We weren’t even planning on purchasing a Mercedes in particular, however we found a great vehicle and our sales representative Nic Mercer was fabulous! He was extremely knowledgeable about the vehicle overall as well as the numerous details. We asked many, many questions and he answered all of them with patience and professionalism. More
by Logical Buyer
March 06, 2019
Best buying experience I've had. Chase was very helpful .I would recommend buying a car from Mercedes Benz of Loveland to anyone. Wonderful people and great service thanks to everyone Chase was very helpful .I would recommend buying a car from Mercedes Benz of Loveland to anyone. Wonderful people and great service thanks to everyone there. More
by MIKE F.
