Mercedes-Benz of Loveland

Hassle Free Buying Experience This is my first purchase at Mercedes-Benz Loveland and things couldn't have went smoother. Working with both Brian Butler and Chase Albright, we fou This is my first purchase at Mercedes-Benz Loveland and things couldn't have went smoother. Working with both Brian Butler and Chase Albright, we found the exact car we had been looking for, with a thorough explanation of all car options. Chase handled our paperwork and guided us through the steps to car buying with professionalism and a provided timely answers to all of our questions. We couldn't be happier with the experience and the follow-up attention from Chase. We will definitely be buying our next vehicle from these folks. More

True Professionalism I can't even express how great the level of professionalism is that we experienced here at Mercedes-Benz of Loveland. Our Sales person Chase Albright I can't even express how great the level of professionalism is that we experienced here at Mercedes-Benz of Loveland. Our Sales person Chase Albright was exceptional to work with. Brian Butler the new car sales Manager made all the numbers work. It was easy right down to the Finance person Felipe Sorzano. This was not my first experience with this dealership and they certainly have set the bar! Thank you all so very much.... I love my new car!!! More

Excellent service and very professional in a great atmosphe. The subject title says it best. I have had numerous car sale transactions and this one was the best of all of them. Ron LoSasso Louisville Colorado The subject title says it best. I have had numerous car sale transactions and this one was the best of all of them. Ron LoSasso Louisville Colorado More

Another good experience From test-drive, to final-cost negotiations, to finance-qualification, everything went smoothly and pleasantly; another (repeat buyer, here!) good exp From test-drive, to final-cost negotiations, to finance-qualification, everything went smoothly and pleasantly; another (repeat buyer, here!) good experience. Happy customer, happy dealer.. More

Finally, an ethical and honest sales professional! I was introduced to Nic Mercer by my service rep. when my 10 year old sedan needed more in repairs than I was willing to spend. He listened to my need I was introduced to Nic Mercer by my service rep. when my 10 year old sedan needed more in repairs than I was willing to spend. He listened to my needs and concerns and kept in touch with me every step of the way. Even when the car I really wanted was purchased by someone else, he had another sent to the dealership to accommodate how picky I am. :) There were no last minute changes to pricing and terms like I've experienced before during the buying process. Both he and Alex Clarke were honest and professional. I understand that I am a very tough customer but these guys impressed me with their professionalism and honesty. More

good experience with dealership we purchased a used Jeep Grand Cherokee from them. The salesman was friendly and helpful. There was one task the service department had to perform f we purchased a used Jeep Grand Cherokee from them. The salesman was friendly and helpful. There was one task the service department had to perform for us, however they needed to order a part from a 3rd party vendor to make it happen. The service person Austin was great. He kept me informed of his progress and when the part arrived, he even volunteered to come to my home to perform the work. Without a doubt the best experience I've ever had with a dealership service department. More

Great experience I purchased a used C300. Nic Mercer was great. Very friendly & knowledgable about the car w/o coming across as pushy. Easy process from beginning to e I purchased a used C300. Nic Mercer was great. Very friendly & knowledgable about the car w/o coming across as pushy. Easy process from beginning to end. I wouldn't hesitate to use them again. More

Great Experience We worked with David Soto who was very helpful as well as knowledgeable about the car. Alex was also great to work with and he made sure that we were We worked with David Soto who was very helpful as well as knowledgeable about the car. Alex was also great to work with and he made sure that we were informed about the process before we signed the paperwork. The entire process went quickly. We never felt pressured to make a decision. In addition, we feel we got a great deal on our vehicle. We got what we wanted for our trade-in and the dealership offered the best rates on financing that we could find. They detailed the car before we drove it home and we couldn't be happier with the vehicle and our overall experience. We highly recommend this dealership and plan on returning when the time comes. More

First class This was our first time in a Mercedes dealership. First class from moment one. Paul Mizelle was easily the best sales rep my wife and I have dealt wit This was our first time in a Mercedes dealership. First class from moment one. Paul Mizelle was easily the best sales rep my wife and I have dealt with at a car dealership. His wealth of product knowledge and the fact that he was so easy going almost made me forget we were at a car dealership. Plus not to mention one of the quickest time with the dreaded paperwork ever. Can’t wait to come back again. Thanks we love the new car. More

Out of State purchase - 2017 C43 Cabriolet Paul Mizelle and Felipe Sorzano were fantastic to deal with. I'm in Cincinnati and located the vehicle I was interested in at this dealership near De Paul Mizelle and Felipe Sorzano were fantastic to deal with. I'm in Cincinnati and located the vehicle I was interested in at this dealership near Denver, CO (as used white 2017s are relatively rare, the three I was initially interested in were all quite a distance away) . They helped me to work out the details on the sale of the vehicle as well as the financing as my local finance options did not want to do a car loan for a vehicle that was over 100 miles away. They matched the best rates I was able to find locally and the deal was done. The majority of my time spent when I picked the vehicle up was with Paul as he went over the vehicle features (I flew out and drove back). The paperwork didn't even take 15 minutes (though I had reviewed it ahead of time). Paul even picked me up at the airport when I flew in. I highly recommend this dealership. More