Mercedes-Benz of Loveland

BEST PERSON EVER !!! David Soto LISTENS to EXACTLY your need & delivers ! Not a salesman but a friend that delivers ! Helped me despite my errors ! Thank you so much David Soto LISTENS to EXACTLY your need & delivers ! Not a salesman but a friend that delivers ! Helped me despite my errors ! Thank you so much More

Good, but Chase Albright did a good job in sales. But when we showed up for our pre-scheduled meeting with finance we were told someone else had gotten in ahead Chase Albright did a good job in sales. But when we showed up for our pre-scheduled meeting with finance we were told someone else had gotten in ahead of us. We waited over an hour before leaving. We came back two days later. Felipe in finance was excellent. Ours was a cash deal with no trade so I wish we didn’t have to run the gauntlet in finance before we exchanged a check for our new car’s keys. Sales should be responsible for selling the add-one, not Finance. Should make it easier to buy a car. More

Lifetime Customer Chase Albright went above and beyond to listen to my needs and wants in a vehicle and show options perfect for me. He was never pushy, he took the tim Chase Albright went above and beyond to listen to my needs and wants in a vehicle and show options perfect for me. He was never pushy, he took the time to get to know me and find the best deal! I walked in a customer and walked out feeling like I was part of the Mercedes family! More

Honest and efficient! Nic very helpful and never pushy from the time we first spoke on the phone until the time I was finally ready to come in to test drive the car I was i Nic very helpful and never pushy from the time we first spoke on the phone until the time I was finally ready to come in to test drive the car I was interested in (about one week). He was honest and always respectful and courteous. Everything he told me upfront ultimately rang true through the end of the process. The purchasing processes was extremely painless as they had the loan preapproved and all paperwork prepared and ready for my signature. Felipe was extremely pleasant to work with as well. There was no long, late night waiting. I am extremely pleased with the whole experience at Mercedes-Benz of Loveland and would and will highly recommend them. More

Flawless Service I found this dealer after doing a nationwide search for a particular vehicle. Initial contact was via the dealer website. Within the hour I was cont I found this dealer after doing a nationwide search for a particular vehicle. Initial contact was via the dealer website. Within the hour I was contacted by Nic Mercer who explained that the vehicle I was interested in (a 4wheel drive Sprinter) already had a deposit but that more were expected. He thoroughly explained the process to secure one of theses vehicles, periodically called to give updates, (your Sprinter has been built, has been shipped, is here in the US, is at our dealership, is ready for you to pickup). I arrived at the appointed hour and was out the door about two hours later in the start of a very long drive home. Everyone at Mercedes-Benz of Loveland was a pleasure to work with. I highly recond this dealer. More

Could not be happier Chase Albright was incredibly knowledgeable about the vehicle options available to me and listened carefully to my needs and expectations, in terms of Chase Albright was incredibly knowledgeable about the vehicle options available to me and listened carefully to my needs and expectations, in terms of the vehicle I was looking for. He was patient and diligent in his efforts to find me the perfect car. He was direct and honest throughout and it never felt like I was being pressured or hurried. I left feeling like I got an amazing car and a great deal. I highly recommend this dealership and Chase personally. Very satisfied with the entire car buying experience. I could not have imagined a better Christmas present. More

Easy as pie! We went in with a car in mind. Chase Albright listened to our needs and helped us get that car. He was very knowledgeable regarding the Mercedes and w We went in with a car in mind. Chase Albright listened to our needs and helped us get that car. He was very knowledgeable regarding the Mercedes and we will be back for more lessons. More

Outstanding service I felt the dealership, in general, was very welcoming with a no-pressure atmosphere. Nic, Brian and Felipe were very helpful in helping to configure I felt the dealership, in general, was very welcoming with a no-pressure atmosphere. Nic, Brian and Felipe were very helpful in helping to configure my new AMG to include all the features I wanted and in preparing the paperwork in a very timely manner. More

Excellent Our experience was fantastic. We enjoyed working with Carlos, and the car is amazing. The process was easy and pleasant. The dealership is very nice. Our experience was fantastic. We enjoyed working with Carlos, and the car is amazing. The process was easy and pleasant. The dealership is very nice. More

No pressure Paul was a great salesman. He didn't pressure me and let me take time to talk to my daughter's fiance about buying the car. He took care of getting th Paul was a great salesman. He didn't pressure me and let me take time to talk to my daughter's fiance about buying the car. He took care of getting things fixed on the car before purchsing. Also, later he took care of a reimbursement for a wheel repair I paid for. More