Mercedes-Benz of Loveland

Nic Mercer - great sales person Nic Mercer was a great sales person! Worked with him over email for a few months while working through the VW tdi buyback. He was super helpful and ma Nic Mercer was a great sales person! Worked with him over email for a few months while working through the VW tdi buyback. He was super helpful and made the buying process so simple and worked around my schedule. I have never bought a car so quick and hassle free. Alex Clarke was also very helpful in finance. Love my new C300. More

Lease Buyout The lease on my 2014 E350 was set to end in a couple weeks. I had dealt with LA Motors in California for years but having moved to CO last year decid The lease on my 2014 E350 was set to end in a couple weeks. I had dealt with LA Motors in California for years but having moved to CO last year decided to establish a local relationship. I walked into this dealer without an appointment and was promptly greeted by Nic Mercer. Although never having done a lease buyout he listened carefully to what I wanted to do and went to work getting all the information gathered. My dealer in LA had offered to do the transaction long distance, but Nic was able to beat their price and their finance manager gave me a very attractive finance rate. Took about an hour to complete but they applied a service bulletin and washed my car while I waited. More

Worth Every Minute and Mile To Get There Utterly the Best vehicle buying experience I have ever had! Nic Mercer, Alan, Tim and the rest of the team were absolutely Top Notch, hands-down. Pr Utterly the Best vehicle buying experience I have ever had! Nic Mercer, Alan, Tim and the rest of the team were absolutely Top Notch, hands-down. Professionalism exemplified! Your needs are Their priorities. Nic genuinely provided warm, welcoming and personalized client care and service. He is extremely knowledgeable about the vehicles, features and the MB performance and manufacturing history. Recommendations will flow from me about Nic and the team of Mercedes-Benz of Loveland, CO! More

Phenomenal experience! We recently decided it was time to trade in our older BMW and look into upgrading to a newer vehicle. Due to our love of European styling, comfort and We recently decided it was time to trade in our older BMW and look into upgrading to a newer vehicle. Due to our love of European styling, comfort and safety we went to Mercedes Benz of Loveland. We were greeted warmly by Nic Mercer and the rest of our experience was simple, easy and straightforward. Nic was so knowledgeable about the vehicles we looked at and he really took the time to listen to our needs rather than push us towards something that would not be a good fit for our family. He was honestly interested in matching us with our perfect vehicle and because of that, our car buying experience was simple and uncomplicated. We are truly delighted with our purchase and will definitely not only be repeat customers but will also recommend this dealership to anyone who wants a quality car and a fantastic car buying experience! Thanks again to Nic and the entire customer service team at Mercedes of Loveland. More

An Incredible Dealership! 5 stars all the way!! I've had a very pleasant experience with Mercedes-Benz of Loveland. The staff over there are truly nice and professional. Paul M 5 stars all the way!! I've had a very pleasant experience with Mercedes-Benz of Loveland. The staff over there are truly nice and professional. Paul Mizelle, my sales associate, always provides excellent customer service and has been extremely helpful in working with me. The managers Felipe Sorzano, Tim Hardin, and Brian Pickle have also been particularly helpful and always make sure things are taken care of in a very professional manner. I strongly recommend this place! More

Worth the drive I just picked up my first Mercedes-Benz and was helped by Carlos Rodriguez-Sanchez. I drove up to this dealership from Denver because of the selection I just picked up my first Mercedes-Benz and was helped by Carlos Rodriguez-Sanchez. I drove up to this dealership from Denver because of the selection I saw online. That turned out to be an excellent choice. I had been to the Littleton dealership the week before and they didn't seem to want my business. So make the drive, talk to Carlos, and get treated like an MB driver should. More

Great customer service and overall experience! These guys are as nice, caring, and honest as they come, from the front desk to the back of the house! From the first phone call, I felt like I matte These guys are as nice, caring, and honest as they come, from the front desk to the back of the house! From the first phone call, I felt like I mattered, and once I left, I knew I had been given the best service at a reasonable price. It's a great feeling to know there are still stand-up businesses around. I'll be coming back to Mercedes-Benz of Loveland, and sending all my friends, too! I used to live in Fort Collins, less than a year ago I moved out to Parker. Even though its now 170 mile round trip to them and back I don't even think twice where to take my car. I usually deal with Brian Pickle and Peter Werner. I have also dealt with James Longhurst and Parker Jacobs. I take my hat off to all of them because they really know how to treat their customers. More

Bought one sight unseen! I was looking for used Porsche. Internet search turned up one at MBLoveland. Only problem was I live in Houston, Texas, nearly 1000 miles away. I was looking for used Porsche. Internet search turned up one at MBLoveland. Only problem was I live in Houston, Texas, nearly 1000 miles away. But the car looked real good in the pictures and was a near perfect match of what I was looking for at an attractive price with low miles. At first, I contemplated hiring someone in the Loveland area to inspect it, then thought about flying there, inspecting it in person and driving it back. In the end, I decided just to take a chance and buy it sight unseen, pay to have it shipped. What convinced me to go that route was the salesman, Paul Mizelle. In discussions with Paul on the phone, he just seemed to be sincere in his descriptions of the car. He must have grown tired of all my questions but if he did, it didn't show. I also like the fact that all the cars have the dealer documentation/prep fee already built in, no additional hidden fees. That gave me a hint of the kind of dealership this is. They are straight up and honest to deal with. My intuition proved correct. Paul helped me every step of the way and I have no regrets. The car is everything he said it was. It meets my expectations in every way. The price for their car was fair, and they took my car in trade also at a fair price. I also worked with Felipe in accounting to prepare the paperwork. Everyone was professional and efficient. I give this place and the people working there 5 STARS. A great car buying experience and I never even had to leave Texas. More

Car buying at its best ! After less than stellar car buying experiences with two other German and a Swedish car manufacturer I wanted to opt for going to the dentist instead o After less than stellar car buying experiences with two other German and a Swedish car manufacturer I wanted to opt for going to the dentist instead of car shopping. Carlos and the rest of the MB Loveland staff changed my mind. The decision making and purchasing process was actually enjoyable, I cannot say enough about the professionalism and attention to detail the staff had shown not only during the sale but on follow up visits. A tip of the cap to the MB Loveland management, you have set the bar higher than most dealerships could ever achieve. More

Catered to our unique situation without a hitch. Helped us every step of the way to purchase the dream car. Always straightforward and sincere. Made me feel welcome despite my appearance. Purcha Helped us every step of the way to purchase the dream car. Always straightforward and sincere. Made me feel welcome despite my appearance. Purchase was drawn out due to personal circumstances and they were patient and never pushy More