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Mercedes-Benz of Loveland
Loveland, CO
478 Reviews
At Mercedes-Benz of Loveland, we’re all about providing the best possible experience for our customers. Through tireless efforts, our dealership has earned a stellar reputation among Mercedes-Benz owners in Northern Colorado, which is why they not only return again and again, but also refer their friends and family.
If you’re in the market for a new vehicle, we are the place to visit. Our selection of new and pre-owned vehicles is massive. Among our stock are the incredibly popular C-Class and E-Class, plus the tough and beautiful GLE.
We know that shopping for a car can be tiresome, which is why we strive to be different. Our sales process is efficient, because your time is precious, meaning you can get on with life sooner. We also strive to be transparent during each vehicle transaction, helping you feel confident in your purchase.
Owning a vehicle means you must keep up with maintenance, and unfortunately sometimes deal with repairs. To help soften the blow, we offer an exclusive pickup and delivery service. All you have to do is set up a time and place, and a member of our professional staff will pick up your vehicle and drive it back to the service department. Once the work has been completed, we will take the vehicle back to where you specify.
While your vehicle is being worked on, we can also provide a way for you to get around. Our dealership has a massive fleet of courtesy and loaner Mercedes-Benz models, ensuring that you can still enjoy the best in German engineering and craftsmanship while you wait for your vehicle to be serviced.
Our service staff knows what Mercedes-Benz vehicles need, helping keep your car or SUV running smooth and efficient for years to come. It’s a great way to protect your investment and ensure that your vehicle won’t fail when you need it most.
In short, coming to Mercedes-Benz of Loveland means you get to enjoy a first class ownership experience. Once you give us a try, you’ll know why so many of our customers refuse to go anywhere else.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 478 reviews
December 03, 2015
Out of state buyers beware!!! These guys are scam artists. I was an out of state buyer, worked with Paul Mizelle, horrible experience, he totally misrepresented the vehicle. It was missing a 9K worth of optio I was an out of state buyer, worked with Paul Mizelle, horrible experience, he totally misrepresented the vehicle. It was missing a 9K worth of options that I was verbally told that the vehicle had and also listed on their listing on their website. Used car manager Tim was an arrogant jerk, took three days to return a call and absolutely refused to do anything to make it right. Last straw that made be write this review, I was assured everything was in excellent mechanical order/condition on the car, went to pass safety in my state and was informed front brakes totally failed, 1/32 on the pads!!! Thanks for sending me on a 4 hour drive west down I-70 mountains with bad brakes, hope you all sleep well at night, NOT!!! More
by E. H.
Employees Worked With
Paul Mizelle, Tim
November 18, 2015
Salesperson Carlos Rodriguez-Sanchez I had a great experience at MB of Loveland. Our salesperson Carlos was really knowledgeable and our test drive really showed what the car can do. I had a great experience at MB of Loveland. Our salesperson Carlos was really knowledgeable and our test drive really showed what the car can do. More
by Trent MB
Employees Worked With
Carlos Rodriguez-Sanchez
November 02, 2015
Great experience and knowledgeable staff We were looking for a used suv to take back to Canada and decided on a dealer vehicle. The showroom is clean and sales and staff are very friendly an We were looking for a used suv to take back to Canada and decided on a dealer vehicle. The showroom is clean and sales and staff are very friendly and helpful. Carlos was able to help facilitate the sale and assist with paperwork for customs at the border. Great experience overall. More
by G.S.
Employees Worked With
Carlos Rodriguez-Sanchez
August 26, 2015
Incredible Experience!!! Chase Albright was instrumental in providing me with a top-notch sales experience buying my very first Mercedes-Benz. He truly cared about getting me Chase Albright was instrumental in providing me with a top-notch sales experience buying my very first Mercedes-Benz. He truly cared about getting me in the right car at the right price. He was so flexible and made sure that we could find a deal that worked for both of us. The test drive was amazing: I got lots of time in the car and Chase explained all of the features of the car and made sure I knew how to use them (even before he knew I was going to actually buy the car). Theron was great in facilitating the deal and financing. DEFINITELY use this dealership if you want the best customer service around!!! More
by LaurenV
Employees Worked With
Chase Albright
August 02, 2015
Excellent service by Carlos Overall the experience with Mercedes-Benz of Loveland was wonderful. Service was great and everyone who helped seemed to work together as a team. Th Overall the experience with Mercedes-Benz of Loveland was wonderful. Service was great and everyone who helped seemed to work together as a team. Thank you More
by johanna
Employees Worked With
Carlos
July 24, 2015
Fabulous Experience! Our experience with Mercedes-Benz of Loveland has been fabulous! Chase was helpful, knowledgeable, patient, and thorough in assisting us with our purc Our experience with Mercedes-Benz of Loveland has been fabulous! Chase was helpful, knowledgeable, patient, and thorough in assisting us with our purchasing decision. Theron, Chase, and Alex were a great team and made the purchasing process fun. I have worked with several Mercedes-Benz dealerships over the years and this is the first time that I find myself looking forward to working with the individuals in the dealership during the years to come. Mercedes-Benz always strives for the highest standard of service, but the staff in Loveland builds caring, personal relationships with individuals as well. More
by Alan
Employees Worked With
Chase, Theron, Alex, and Devon
July 22, 2015
Easy to work with We purchased a 2015 GLK350 from the Mercedes Benz Loveland Dealership about two weeks ago. Steve Montana helped us through the whole process. The whol We purchased a 2015 GLK350 from the Mercedes Benz Loveland Dealership about two weeks ago. Steve Montana helped us through the whole process. The whole experience was extremely pleasant and we were able to get a great deal with minimal effort. I would recommend this dealership to anyone interested in purchasing a new Mercedes. I would also go back to them when I am ready for another vehicle. More
by Ghassan1
Employees Worked With
Steve Montana
July 19, 2015
My experience My expierence with Carlos and the finance department was a 5star. Even though we couldn't get "my"deal done at this time, I would definitely refer oth My expierence with Carlos and the finance department was a 5star. Even though we couldn't get "my"deal done at this time, I would definitely refer others along with being a return customer in the future. Customer service goes a million miles for me, Carlos took really good care of me and my family during our visit at Mercedes Benz at Loveland. Looking forward to the future there again. More
by Mrlee2323
Employees Worked With
Carlos Rodriquez-Sanchez
June 26, 2015
Mercedes Benz of Loveland Service I go to the dealership every time I need my car to be washed and vacuumed. Before I go to the dealership I always contact Carlos to make sure that I a I go to the dealership every time I need my car to be washed and vacuumed. Before I go to the dealership I always contact Carlos to make sure that I am taken care in a timely manner. I am always welcome by Carlos Rodriguez-Sanchez. The rest of the staff is also very pleasant and courteous. My car is cleaned thoroughly and to my satisfaction. I have to give credit to Carlos for he makes sure that my car is being serviced quickly, properly and professionally. I could not be happier for the service I receive when I visit the dealership. More
by marigal123
Employees Worked With
Carlos Rodriguez-Sanchez
June 26, 2015
I bought a Lexus I had been looking for a Lexus RX 450h and finally found one at the Mercedes-Benz dealership. I was directed to this dealership by USAA. Carlos Sanche I had been looking for a Lexus RX 450h and finally found one at the Mercedes-Benz dealership. I was directed to this dealership by USAA. Carlos Sanchez responded to my inquiry and was a joy to work with all through the test drive, negotiations, and follow up service. I was very impressed by his knowledge and professionalism. His care and concern for his clients doesn't seem to end with end of the sale. I am so glad that I got to meet Carlos and that I had a great experience at Mercedes-Benz of Loveland. Thanks. More
by Carole & Muggs
Employees Worked With
All employees were pleasant and courteous.
