Mercedes-Benz of Lubbock

Our service on car was met exceptionally well. Monte Ebeling was very good in letting me know what all was going on with phone calls and emails. Ebeling was very good in letting me know what all was going on with phone calls and emails. More

wonderful service. excellent and competent service manager, Mr.Moni Ebling. The service was perfect without any problem. I was given a loaner car pending my car manager, Mr.Moni Ebling. The service was perfect without any problem. I was given a loaner car pending my car More

I called for an appointment and was able to get in the next day. Completed my service in the same day. Monte also looked up a repair police I had and scheduled me for a new windshield . next day. Completed my service in the same day. Monte also looked up a repair police I had and scheduled me for a new windshield . More

Monte Ebeling is the best, nicest, and very competent service manager I have ever seen The service was on time and so the pick up service manager I have ever seen The service was on time and so the pick up More

I drove in from Amarillo and Monte Ebeling made sure I I drove in from Amarillo and Monte Ebeling made sure I was in and out quickly. They were courteous and professional as they always are. I drove in from Amarillo and Monte Ebeling made sure I was in and out quickly. They were courteous and professional as they always are. More

Monte Ebeling has been a master of service for me and several of my Mercedes for years. I shall use him forever because of his honesty, efficiency, thoroughness and great personality. several of my Mercedes for years. I shall use him forever because of his honesty, efficiency, thoroughness and great personality. More

Consideration, Respect, excellent services I left my house at 4:50am ROSWELL NM to meet my appointment at 9:00. However 5:15 just before Tatum there was 18 wheelers accident . We all waited for over 1 house at 4:50am ROSWELL NM to meet my appointment at 9:00. However 5:15 just before Tatum there was 18 wheelers accident . We all waited for over 1 and 1/2 hours on the road. I called and the receptionist accommodated right away with Monte gave me 11 AM appointment instead another Day!!!!! I felt so great blessing! Thank you all. Yukie More

Excellent service at Alderson’s Mercedes! My car required extensive service and the service manager Monte Ebeling was professional and provided a courtesy car during the repair. extensive service and the service manager Monte Ebeling was professional and provided a courtesy car during the repair. More

They explained anything that I was having confusion with and also gave me possible scenarios and outcomes depending on the situation. his team was also very fast with getting my car taken care of. I feel go and also gave me possible scenarios and outcomes depending on the situation. his team was also very fast with getting my car taken care of. I feel good about letting him and his team keep my car up to date on maintenance More

Timely, friendly and patient Takes time to explain to Timely, friendly and patient Takes time to explain to the customer Never in a hurry to discard you Great team to have your car’s repair with wit Timely, friendly and patient Takes time to explain to the customer Never in a hurry to discard you Great team to have your car’s repair with without any concerns for genuine work More