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Mercedes-Benz of Lubbock

Lubbock, TX

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167 Reviews

1702 Texas Avenue

Lubbock, TX

79401

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167 Reviews of Mercedes-Benz of Lubbock

October 01, 2020

They explained anything that I was having confusion with and also gave me possible scenarios and outcomes depending on the situation. his team was also very fast with getting my car taken care of. I feel go More

by Jesse Porter
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
September 27, 2020

Timely, friendly and patient Takes time to explain to Timely, friendly and patient Takes time to explain to the customer Never in a hurry to discard you Great team to have your car’s repair with wit More

by Oseyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
September 24, 2020

We have been a customer of Alderson Mercedes for many years. We have always enjoyed our experience there because of the fine work of Monty Ebeling and his staff. Thanks to all. More

by jj_ridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Ebeling
September 24, 2020

Service was great,MonteEbeling is always very helpful and nice, I doe have a comment or question, my c300 has less than 30,000 miles and I bought new and this was t FOURTH battery, is that normal or bad batt More

by cbarnett
Customer Service
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
September 19, 2020

Excellent service, prompt response, makes you feel like you’re important to them. Would not go anywhere else.They are the only ones that will ever maintain our Mercedes-Benz. More

by welo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
September 14, 2020

This is my first MB and I bought it used...from a Ford dealership. The buying process was not enjoyable and I was afraid it might set the tone for the duration of my ownership. That all changed when I wen More

by H. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Eberling
September 10, 2020

Sawyer Seibel took a call from a distressed customer of Park Place in Grapevine and within minutes had the situation turned around. We made the trip to Grapevine because the scheduler had us to believe th More

by gcherry4851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sawyer Seibel in Parts and service advisor Unknown?
August 27, 2020

As usual, outstanding job by Alderson Mercedes ..Monte Ebeling very professional and service was timely and great....was very surprised at the cost of service ... better than I thought More

by Rjgilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
August 26, 2020

Monti Ebeling is always courteous and professional. He knows his job quite well & is not just going through the motion. Thanks for a job well done! More

by bigshep26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monti Ebeling
August 20, 2020

They provided excellent service and great customer service. They made sure my Mercedes Benz was fixed completely ,no issues before giving it back to me More

by machellem01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
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