Mercedes-Benz of Lubbock

It was my first time shopping at Alderson so I wasn’t sure what to expect. I called and got Mona who helped me in finding the right car. I was indecisive as to which car i wanted but she was patient w me sure what to expect. I called and got Mona who helped me in finding the right car. I was indecisive as to which car i wanted but she was patient w me and didn’t make it feel rushed. After I picked a car the process was fast and easy! Glad I came here for my car. I’m loving it and will be back for my next car. More

Always very professional and knowledgeable dealing with mechanics and prices. Dosen't mind breaking prices down and available options. Monte Ebling the service manager is one of the BEST in the business mechanics and prices. Dosen't mind breaking prices down and available options. Monte Ebling the service manager is one of the BEST in the business More

Monte Ebeling is always so helpful and takes care of my car's service perfectly! Thank you for being so patient and thorough. He makes coming for service or repairs a pleasant experience instead of a dru car's service perfectly! Thank you for being so patient and thorough. He makes coming for service or repairs a pleasant experience instead of a drudge. Thank you!! More

Monte Ebeling was one of the best people I’ve dealt with in the car industry in a very long time. Will definitely be back! in the car industry in a very long time. Will definitely be back! More

Great customer service! Monte Ebeling was great to deal with while servicing my vehicle. He was very professional and respectful. He and his service team diagnosed the prob Monte Ebeling was great to deal with while servicing my vehicle. He was very professional and respectful. He and his service team diagnosed the problem, let me know what would be required to get the problem fixed and was true to his word when it would be completed. I will definitely be back if I encounter anymore problems. Thank you! Tom A. More

Mona Diaz and financial team make the car-buying experience stress-free and it's done in a short period of time. Their knowledge and professionalism are exceptional and they treat you much care. experience stress-free and it's done in a short period of time. Their knowledge and professionalism are exceptional and they treat you much care. More

We have always had excellent service there. Rafael Leonardi went above taking care of us and finding just what we wanted. will definitely come back. Leonardi went above taking care of us and finding just what we wanted. will definitely come back. More

Monte Ebeling was prompt, courteous and professional. I was very pleased with the service experience provided. He was very thorough in explaining the service that was to be conducted and the time it would was very pleased with the service experience provided. He was very thorough in explaining the service that was to be conducted and the time it would take to complete it. More

Professional, knowledgeable, courteous, compassionate, sincere, family oriented, ability to go outside the box to make it happen, ingenuity, honesty, humility, good real people, genuine smiles sincere, family oriented, ability to go outside the box to make it happen, ingenuity, honesty, humility, good real people, genuine smiles More

Great service provide a car friendly service.The service Great service provide a car friendly service. The service was done in 3 hours which is a short time everything was done perfectly and the car was cle Great service provide a car friendly service. The service was done in 3 hours which is a short time everything was done perfectly and the car was clean More