Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Lynnwood
Lynnwood, WA
161 Reviews
Welcome To Mercedes-Benz of Lynnwood
Mercedes-Benz represents not only an elevated level in the wide world of motor vehicles, but also carries with it a number of features you just won't find on lower models. When you see that three-pointed star, you know you're getting a vehicle that has prided itself on luxury, power, and prestige for nearly a century. Here at Mercedes-Benz of Lynnwood, we believe that when you go to a Mercedes-Benz dealership, you should expect a sales experience that matches the luxury of the vehicles themselves. That's our central ethos, so if you're looking for a Mercedes-Benz near Seattle, our dealership is proud to serve Lynwood as well as the Everett and Edmonds areas. Come in today to find out why so many drivers that are looking for a Mercedes-Benz dealer in Washington State have chosen Mercedes-Benz of Lynnwood for their vehicle needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 161 reviews
March 27, 2015
DISGRACEFUL, UNETHICAL, ABSURD My experience with Mercedes-Benz of Lynnwood spans many negative emotions ranging from a new car purchase that went terribly wrong to a formal complai My experience with Mercedes-Benz of Lynnwood spans many negative emotions ranging from a new car purchase that went terribly wrong to a formal complaint to the MBUSA corporate and Attorney General Office. They are quite capable of falsifying the truth and making stuff up to cover up their pitiful failure to act as a responsible and ethical dealership representing a world-trusted brand. Here is one example. I recently booked a service appointment with Mercedes-Benz of Lynnwood. My request was comprised of a 5,000-mile factory service requirements and some warranty work for my vehicle which I purchased from Mercedes-Benz of Lynnwood. A day prior to my appointment, I received a phone call from Mercedes-Benz of Lynnwood advising me that their management left a note in my service records stating that I MUST BE DENIED GETTING ANY WORK DONE BY THE DEALERSHIP. The dealership employee told me that “this has something to do with a sales issue in the past”, but he hesitated to provide any further explanations. I was completely SHOCKED and APPALLED with how Mercedes-Benz of Lynnwood treated me as their customer. I have had no idea as to what the “sales issue” was being implied. The true grounds behind the dealership’s unfair treatment remain unknown to me. Due to a potential d.scriminating nature of the issue in question, I took the matter to the Attorney General's Office (AGO). In their response to the AGO, Mercedes-Benz of Lynnwood has taken the unethical approach and made groundless accusations blaming me for comments I have never made, and actions I have never undertaken. They tried to cover up the entire story by telling the AGO that I booked a “checking wheel” appointment, and that they do not provide such a service, hence the refusal. The rest of their response to the AGO was a false representation of facts, further damaging their reputation as a Mercedes-Benz dealership. In addition, by unfairly denying the warranty work on my vehicle, Mercedes-Benz of Lynnwood have broken the law and violated their franchise agreement with MBUSA. They quickly realized that they are running at risk of getting into a difficult conversation with the corporate, and as expected they are now telling the AGO and MBUSA that they never denied providing warranty work. In summary, the WHOLE EXPERIENCE WITH MERCEDES-BENZ OF LYNNWOOD WAS SIMILAR TO DEALING WITH A BUNCH OF IMMATURE AND ABSURD PEOPLE who do whatever they can to leave a long-lasting bad taste in the Mercedes-Benz customer experience. I urge all potential customers to be ready to face with the ugly attitude and unacceptable behavior that Mercedes-Benz of Lynnwood may exhibit with the others. MB of Lynnwood is A TOTAL DISGRACE TO THE MERCEDES-BENZ BRAND More
by ValM
Employees Worked With
Terry Haigh,Igor Rysin,Stefan Halata
