Walked into the dealership with the intention to buy a 2021 250 GLB. Even though a sales person saw me come in, once I was inside, nobody said "Hello" or can I help you. Receptionist was too busy shuffling papers, the finance manager leaned against the doorframe of his office, looking away bored, another employee walked by without greeting me. A sales person found the computer to be more important than a car buyer. May be my Amazon t-shirt was a turn-off, I don't know, but I walked out after 10 minutes!
Gave store a second chance! Worked with the internet manager via texting. Eventually came to an agreement on an acceptable price. The car needs to be ordered from the factory. Agreed to sign papers next day and put down deposit, when he informed me that the General Sales Manager wants a $10,000 NON-REFUNDABLE deposit because I want a car with FWD, acting as if this is a rarity. I checked with other MB dealers who found this practice "unusual". That's when I had enough. NEVER EVER GIVE SOMEONE A CHECK FOR $10,000 NON-REFUNDABLE FOR A CAR YOU ARE SUPPOSED TO GET UNSEEN! You also have no more negotiation power regarding your trade-in, since they can now dictate the price because they have a $10,000 check deposited. SHAME ON YOU MB LYNNWOOD. I gave my business to another dealer. This has been a total xxxx-show!!!