Mercedes-Benz of Lynnwood

Kat Kingsley was one of a kind. She made things happen for us via her effort listening and serving. She drove to our house to show us the car, drove us to lynwood, a round trip jour She made things happen for us via her effort listening and serving. She drove to our house to show us the car, drove us to lynwood, a round trip journey of 80 miles. Without her the deal would have never happened. More

Cindy was terrific! We’re newbies in the EV world, chose Mercedes since previous vehicles were MB. Mercedes could be more savvy in educating newbies like us in navigatin We’re newbies in the EV world, chose Mercedes since previous vehicles were MB. Mercedes could be more savvy in educating newbies like us in navigating in the EV environment. Much frustration initially due to miscommunication on Mercedes part, missing ME card, etc. Overall, very happy with purchase. More

We are thrilled with our purchase of the EQS 580 and working with Kat was awesome - she’s the best and very helpful!!! working with Kat was awesome - she’s the best and very helpful!!! More

Cindy makes it easy and very friendly everyone was great. The experience was excellent :) I sure come back The experience was excellent :) I sure come back More

Great, wonderful, amazing. Dennis is the best to work with. I recommend and I will be back. Dennis is the best to work with. I recommend and I will be back. More

Josh McDowell assisted me with my vehicle recall and my ordering a new electronic key for another Mercedes vehicle I own. He and the service department were very busy. He handled everything efficiently w ordering a new electronic key for another Mercedes vehicle I own. He and the service department were very busy. He handled everything efficiently with knowledge and honesty. Thank you. More

I am a veteran and have been a USAA member for over 20 years. I attempted to make a deal with Mercedes of Lynnwood to use an approved USAA dealer check, which I've used at several other dealers over the years. I attempted to make a deal with Mercedes of Lynnwood to use an approved USAA dealer check, which I've used at several other dealers over the years without one issue. I was working with a professional and nice sales rep named "Kat" who eventually referred me to her manager. The manager informed me that they cannot honor the USAA dealer check without holding on to the vehicle for about 12 days, per MB Lynnwood "Policy". Furthermore, that the dealership would require me to have a back up contract. To me this says that MB Lynnwood does not support or honor USAA who supports those who have served. Therefore, I do not recommend veterans or military members bring their business to this dealership since the dealer is not honoring dealer checks from a very reputable bank like USAA. Thank you! More

My name is Geremy and these people need classes in customer service. The worst experience i've ever had. Bought a brand new sprinter the vehicle was delivered with multiple scratches, the blower motor customer service. The worst experience i've ever had. Bought a brand new sprinter the vehicle was delivered with multiple scratches, the blower motor had a bunch of paper in it. Five of the tools were missing from under the floor board. Paid for a tow hitch receiver didn't get it and have not been reimbursed for it. The fog lights wouldn't work. The worst part about this is they check good on all the boxes on the pre delivery check list, even though these things didn't work. stehan halata told me there is nothing else missing and we will not be doing anything more for me. He was wrong i took it to mercedes of wilsonville and they took care of all the tools that were missing. The sales manager andrew plata has not returned any of my calls and kevin lee my sales guy, don't even get me started. Words of advice do not purchase from these people and xxxx sure don't get repair work done here. I'd give no stars but it won't let me. More

Kat Kingsley was our dealer, upfront, great personality,relax, enjoyed her company. Honest, approachable, felt she had our interest in mind, will buy from her again thanks Kat. Nick C personality,relax, enjoyed her company. Honest, approachable, felt she had our interest in mind, will buy from her again thanks Kat. Nick C More