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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
886 Reviews
Call Dealership (603) 259-4939
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875 Gold St

Manchester, NH

03103

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Showing 886 reviews

March 25, 2024

Always exceptional customer service and results. The staff exceeds expectations on a regular basis without any motive other than the customer. More

by blaise.blouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie King
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Mar 29, 2024 -

Mercedes-Benz of Manchester responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

John, my service advisor made sure that all of my concerns were met. All work was excellent, the people were nice and the atmosphere was pleasant. More

by mcfarlinnewport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
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Mar 22, 2024 -

Mercedes-Benz of Manchester responded

That's wonderful to hear! We're glad that John, your service advisor, provided you with excellent service and addressed all of your concerns. It's great that you found the atmosphere pleasant and the people nice. Safe travels!

March 19, 2024

I could not recommend MB of Manchester more. Kara was amazing to work with - she made the process easy and fun! More

by carrie229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Duffy
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Mar 21, 2024 -

Mercedes-Benz of Manchester responded

Thank you for recommending Mercedes-Benz of Manchester! We're delighted to hear about your positive experience and that Kara made the process easy and enjoyable for you. We appreciate your business and look forward to serving you again in the future!

March 18, 2024

Always very happy with the device department, service manager John is great and I always feel he is truly trying to help More

by Bgorrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Manchester responded

That's great to hear that you're consistently happy with the service department and John's assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

They took care of all my needs! Loved the loaner suv they gave me! Dawn my advisor is the best customer service rep in my opinion! More

by Kimberlydeziree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
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Mar 19, 2024 -

Mercedes-Benz of Manchester responded

Thank you for the kind words Kimberly! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

We've worked with Kara Duffy twice and had a great experience both times. Thank you! More

by arianakimball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Duffy
Report | Print
Mar 16, 2024 -

Mercedes-Benz of Manchester responded

Thank you for sharing your positive experience with Kara! We're glad to hear that you had a great experience working with her both times. We're here to help and ensure your satisfaction with our services.

March 09, 2024

Everyone was very professional and courteous. Our service advisor Michael Smith took very good care of us keeping us informed throughout the process. More

by jeanw1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Mar 13, 2024 -

Mercedes-Benz of Manchester responded

We're pleased to hear that your experience with us was marked by professionalism and courtesy. It's great to know that Michael, your service advisor, took excellent care of you and kept you well-informed throughout the process. Thank you for choosing our dealership, and we look forward to serving you again in the future!

March 08, 2024

Your dealership was very professional and courteous . The people were dress properly and neat. . Was happy to see no jeans and sneakers. More

by Constance Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Mar 13, 2024 -

Mercedes-Benz of Manchester responded

We're delighted to hear that you found our dealership to be very professional and courteous. It's great that the staff's appearance contributed to a positive experience for you. Safe travels, and thank you for sharing your positive experience!

March 07, 2024

Mike Smith and company are practically perfect in every way! I love my Mercedes vehicle and the fact that they are always there for me! More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith and Ben 5 stars each
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Mar 10, 2024 -

Mercedes-Benz of Manchester responded

We're delighted to hear that Mike and the team have provided you with excellent service, making your experience practically perfect. Your satisfaction is important to us, and we appreciate your kind words about your Mercedes vehicle and the support you receive. Thank you for choosing us, and we look forward to continuing to meet your automotive needs!

March 05, 2024

I scheduled this service online and it said it would be just over $900. My Sprinter showed up on the site as my vehicle. When I got to the dealer, he said it would be $1700. False advertising. We worked ou More

by Cfedyschyn
Workmanship
Recommend Dealer
No
Employees Worked With
Jon Schiller
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about this misunderstanding because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Michael Espey, General Manager mespey@manchestermb.com

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