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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
887 Reviews
Call Dealership (603) 259-4939
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875 Gold St

Manchester, NH

03103

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Showing 887 reviews

March 05, 2024

I scheduled this service online and it said it would be just over $900. My Sprinter showed up on the site as my vehicle. When I got to the dealer, he said it would be $1700. False advertising. We worked ou More

by Cfedyschyn
Workmanship
Recommend Dealer
No
Employees Worked With
Jon Schiller
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about this misunderstanding because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Michael Espey, General Manager mespey@manchestermb.com

March 03, 2024

Fantastic quick service! Excellent attention. I had a last minute service issue and they resolved it in a quick and wonderful manner. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
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Mar 08, 2024 -

Mercedes-Benz of Manchester responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Great service. Fred was wonderful to work with thru this process. Very easy process start to finish. More

by Jen P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sheppard
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you had a great experience and that Fred provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Treated us as a valued customer. Straight talk with no xxxxxxxx pr gimmicks Great job Len! More

by jws350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Len in sales. GREAT!!!, Phil Bova
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

We're pleased to hear that you were treated as a valued customer and that there was straightforward communication without any gimmicks. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Len. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

February 29, 2024

When you pull in the lot you do not have Sales folks running up to your car to help you and sell a car right away. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sahlini Gupta, Jeff Donovan
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Mar 03, 2024 -

Mercedes-Benz of Manchester responded

We appreciate your observation and understand that having a more relaxed approach upon entering the lot can be preferable for some customers. We value your feedback and appreciate your business.

February 29, 2024

Great service Jeff Donovan and the rest of the MB Manchester team, made my purchase effortless. More

by glenndrumz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Espey, Stephanie King, Jeff Donovan, Phil Bova
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you had a great experience with Jeff and our team at Mercedes-Benz of Manchester. Effortless purchases are the result of excellent service, and we're thrilled that your experience was smooth and enjoyable. Thank you for choosing Mercedes-Benz of Manchester, and we wish you many happy miles in your new vehicle! Safe and enjoyable driving!

February 28, 2024

Alex and Steve were wonderful. I was working with two other dealerships before I contacted them. They made it painless and I will recommend them and buy with them again when I’m re More

by KK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Jaime
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

We're thrilled to hear about your wonderful experience with Alex and Steve at the dealership! It's fantastic that they made the car-buying process painless for you, and we appreciate your recommendation. We look forward to assisting you again when you're ready for your next purchase. Thank you for choosing our dealership, and we wish you many enjoyable miles in your new vehicle! Safe and happy driving!

February 28, 2024

Very nice people. Customer service was great and kept me informed about the status of my car. More

by niko.nachef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thibodeau, Michael Espey, Phil Bova
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Classy isn’t saying enough. Nice atmosphere and good people. Everything about this dealership is worthy of the Mercedes brand. More

by Billyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cramer, Nick Liadis
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Feb 28, 2024 -

Mercedes-Benz of Manchester responded

We're delighted to hear that your experience was classy and reflected the standards of the Mercedes brand. Creating a nice atmosphere and having good people are crucial aspects of providing a positive customer experience. Thank you for your kind words and for choosing our dealership. We appreciate your support and look forward to serving you in the future!

February 27, 2024

Happy Customer for 25 years its been a good relationship. Good service from mike smith More

by Franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie King
Report | Print
Mar 02, 2024 -

Mercedes-Benz of Manchester responded

Thank you for the kind words Franz! We are very happy to hear that we were able to provide you with an enjoyable experience!

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