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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
885 Reviews
Call Dealership (603) 259-4939
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875 Gold St

Manchester, NH

03103

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Showing 885 reviews

March 02, 2024

Great service. Fred was wonderful to work with thru this process. Very easy process start to finish. More

by Jen P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sheppard
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you had a great experience and that Fred provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Treated us as a valued customer. Straight talk with no xxxxxxxx pr gimmicks Great job Len! More

by jws350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Len in sales. GREAT!!!, Phil Bova
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

We're pleased to hear that you were treated as a valued customer and that there was straightforward communication without any gimmicks. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Len. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

February 29, 2024

Great service Jeff Donovan and the rest of the MB Manchester team, made my purchase effortless. More

by glenndrumz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Espey, Stephanie King, Jeff Donovan, Phil Bova
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you had a great experience with Jeff and our team at Mercedes-Benz of Manchester. Effortless purchases are the result of excellent service, and we're thrilled that your experience was smooth and enjoyable. Thank you for choosing Mercedes-Benz of Manchester, and we wish you many happy miles in your new vehicle! Safe and enjoyable driving!

February 29, 2024

When you pull in the lot you do not have Sales folks running up to your car to help you and sell a car right away. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sahlini Gupta, Jeff Donovan
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Mar 03, 2024 -

Mercedes-Benz of Manchester responded

We appreciate your observation and understand that having a more relaxed approach upon entering the lot can be preferable for some customers. We value your feedback and appreciate your business.

February 28, 2024

Alex and Steve were wonderful. I was working with two other dealerships before I contacted them. They made it painless and I will recommend them and buy with them again when I’m re More

by KK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Jaime
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

We're thrilled to hear about your wonderful experience with Alex and Steve at the dealership! It's fantastic that they made the car-buying process painless for you, and we appreciate your recommendation. We look forward to assisting you again when you're ready for your next purchase. Thank you for choosing our dealership, and we wish you many enjoyable miles in your new vehicle! Safe and happy driving!

February 28, 2024

Very nice people. Customer service was great and kept me informed about the status of my car. More

by niko.nachef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thibodeau, Michael Espey, Phil Bova
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Classy isn’t saying enough. Nice atmosphere and good people. Everything about this dealership is worthy of the Mercedes brand. More

by Billyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cramer, Nick Liadis
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Feb 28, 2024 -

Mercedes-Benz of Manchester responded

We're delighted to hear that your experience was classy and reflected the standards of the Mercedes brand. Creating a nice atmosphere and having good people are crucial aspects of providing a positive customer experience. Thank you for your kind words and for choosing our dealership. We appreciate your support and look forward to serving you in the future!

February 27, 2024

Happy Customer for 25 years its been a good relationship. Good service from mike smith More

by Franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie King
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

Thank you for the kind words Franz! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 26, 2024

Very nice waiting room. Thank God as I was there for 2:20 for a oil change. But the service writer was very nice. More

by randimoran24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Rodriguez
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Feb 28, 2024 -

Mercedes-Benz of Manchester responded

It's great to hear that you found the waiting room at the dealership very nice, providing a comfortable environment during your 2-hour and 20-minute wait for an oil change. We appreciate your understanding, and it's wonderful that the service writer was very nice. Your feedback is valuable, and our dealership looks forward to providing excellent service for your vehicle in the future!

February 22, 2024

Been using this dealer for years now for all sales and service of our fleet of sprinter vans. Always been treated well and taken care of in the long run because of our history with them. Great dealer! More

by EliasKassaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Davidson, Kurt Baitz, Stephanie King, Sahlini Gupta, Jon Schiller, Tony Fennell, Mike Cramer, Chris Fahie
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Feb 24, 2024 -

Mercedes-Benz of Manchester responded

We appreciate your loyalty and are delighted to have been of service for your fleet of Sprinter vans. It's great to hear that you've consistently received good treatment and service throughout the years. Thank you for choosing us to meet your automotive needs!

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