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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
887 Reviews
Call Dealership (603) 259-4939
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875 Gold St

Manchester, NH

03103

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Showing 887 reviews

February 26, 2024

Very nice waiting room. Thank God as I was there for 2:20 for a oil change. But the service writer was very nice. More

by randimoran24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Rodriguez
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Feb 28, 2024 -

Mercedes-Benz of Manchester responded

It's great to hear that you found the waiting room at the dealership very nice, providing a comfortable environment during your 2-hour and 20-minute wait for an oil change. We appreciate your understanding, and it's wonderful that the service writer was very nice. Your feedback is valuable, and our dealership looks forward to providing excellent service for your vehicle in the future!

February 22, 2024

Been using this dealer for years now for all sales and service of our fleet of sprinter vans. Always been treated well and taken care of in the long run because of our history with them. Great dealer! More

by EliasKassaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Davidson, Kurt Baitz, Stephanie King, Sahlini Gupta, Jon Schiller, Tony Fennell, Mike Cramer, Chris Fahie
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Feb 24, 2024 -

Mercedes-Benz of Manchester responded

We appreciate your loyalty and are delighted to have been of service for your fleet of Sprinter vans. It's great to hear that you've consistently received good treatment and service throughout the years. Thank you for choosing us to meet your automotive needs!

February 20, 2024

Jon Schiller made it quick and easy. Everything was taken care of in a short amount of time,and the service tech did a clean and professional job. I would recommend these folks to anyone More

by Buzzy61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Feb 24, 2024 -

Mercedes-Benz of Manchester responded

Thank you for sharing your positive experience with Jon and our service tech! We're pleased to hear that Jon made the process quick and easy, and the service tech performed a clean and professional job. Your recommendation and kind words about the professionalism of our team are greatly appreciated. Thank you for choosing us!

February 16, 2024

Really helped me out when I was struggling with money. Diagnosed and fixed problem I was having issues with and determined others. More

by elijahkelley06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smith Michael
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Feb 23, 2024 -

Mercedes-Benz of Manchester responded

Thank you for the kind words Elijah! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 14, 2024

Great people to deal with especially Patrick Gallo and Bob Memmelo. Thank you to all who made this transaction a pleasure. See you in the upcoming months for services needed. Thank you so much for Everyt More

by Kat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Gallo, Bob Memmolo
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Feb 16, 2024 -

Mercedes-Benz of Manchester responded

We're thrilled to hear that you had a positive experience with Patrick, Bob, and the rest of our team during your transaction. It's great to know that your experience was pleasurable, and we look forward to serving you with any services needed in the upcoming months. Thank you for choosing us, and we appreciate your positive feedback!

February 10, 2024

Everything was great , from customer service to the actual new tires on the vehice. but i didn’t receive the complimentary carwash. I was disappointed when I received the car in the same form i turned More

by hc9679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie King, Jon Schiller, Michelle Rodonis, Tony Fennell, Mike Cramer, Tracy Davis, Vivian Chan, Ken Sargent, Melisa Rodriguez, Pam Grenon
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Feb 14, 2024 -

Mercedes-Benz of Manchester responded

Thank you for sharing your feedback regarding your recent experience. I apologize for any inconvenience caused by the oversight in not providing the complimentary carwash. I appreciate you bringing this to my attention, and I would like the opportunity to address this issue and ensure your satisfaction. Please contact me at your earliest convenience so that we can discuss the matter further. I look forward to the opportunity to make things right and appreciate your understanding. Michael Espey General Manager (603) 792-2481 mespey@manchestermb.com

February 10, 2024

Easy to work with, good communication on work needed to be completed. Scheduled me in almost immediately More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Manchester responded

It's wonderful to hear that you had a positive experience with our service team! Communication and prompt scheduling are key aspects of our commitment to customer satisfaction. Thank you for choosing our dealership, and we look forward to serving you in the future!

February 10, 2024

Exceptional service all round, great professionalism, technical know how, reception and customer service, regular updates about service progress and Samantha who was my service agent at the time was phen More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Tringale
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Manchester responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you received exceptional service across various aspects of your visit, including professionalism, technical expertise, customer service, and communication. We appreciate your kind words about Samantha, your service agent. We look forward to serving you again in the future!

February 10, 2024

I dealt with Samantha Tringale she was super help full with my tuff situation and pushed to get me helped with the service I needed More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Tringale
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Manchester responded

Thank you for sharing your positive experience with Samantha! We're glad to hear that she provided helpful assistance and worked hard to address your service needs. Customer satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Safe travels!

February 09, 2024

Great customer service. They worked around my schedule and made it very easy to get the work done on time and efficiently. Personnel are especially helpful and cater to the More

by Bob M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Street, Stephanie King, Samantha Tringale
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Manchester responded

We're pleased to hear that you received great customer service and that our team worked around your schedule to make the process easy and efficient. It's wonderful that our personnel were especially helpful and catered to your needs. We appreciate your business and look forward to serving you again in the future!

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